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Very happy with Trupanion for our special little guy
Easy to use website. Simple, straightforward coverage and explained well on site. Sample Insurance document is easy to follow. It would be good to know before sign up is complete that there is a one time $35 admin fee at the start, then one knows the first payment will be higher before its charged.
Insurer: Trupanion Canada
By: Michael
Find it very confusing
Find it very confusing
Insurer: Trupanion Canada
By:
New sign up
Good friendly customer service rep
Insurer: Trupanion Canada
By: Patrick
10-Oct
Great service. Made sure I understood everything fully.
Insurer: Trupanion Canada
By: Hailey
Oncology
Had the assessment pre-authorized for the cancer treatments. Claims are so easy and fast response. Always a good experience.
Insurer: Trupanion Canada
By: Kirsten
I have always had excellent service.
I have always had excellent service.
Insurer: Trupanion Canada
By: Liane
I have been working with Trupanion for years and recommend it to my clients.
I have been working with Trupanion for years and recommend it to my clients.
Insurer: Trupanion Canada
By: Janis
Claim experience
It was our first claim and I found it was processed in a timely manner. There was ample electronic communication once claim was submitted and while it was being processed.
Insurer: Trupanion Canada
By: Lori
My great experience with Trupanion.
My vet forwarded my claim to Trupanion and it was approved and payment made to me within a week. I could not ask for better service. There is no fuss and excellent service with pleasant associates to talk to if the need occurs.
Insurer: Trupanion Canada
By: Linda
Pour l'excellent service professionnel et très courtois.
Pour l'excellent service professionnel et très courtois. Merci.
Insurer: Trupanion Canada
By: Johanne