154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,594 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 25, 2025

It was user friendly and very intuitive.

It was user friendly and very intuitive.

Insurer: MetLife

By: Mark

November 25, 2025

The app doesn’t work correctly

The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.

Insurer: Fetch

By: Brendan Ortenzi

November 25, 2025

Customer Service Rep was of great help…

Customer Service Rep was of great help getting the account established and apply all the discounts available for us.

Insurer: Embrace

By: Everett Nelson

Verified November 25, 2025

Helpful customer service

Helpful customer service

Insurer: Figo

By: Zane Svendsen

Verified November 25, 2025

I should have been able to add my…

I should have been able to add my existing cat to the family plan in a simple step.

Insurer: MetLife

By: Amber Lowenthal

Verified November 25, 2025

Easy to use app

Easy to use app, clear process and no issues!

Insurer: MetLife

By: Marcela Jimenez

November 25, 2025

Carla did a great job on get into Fetch…

Carla did a great job on get into Fetch insurance for my puppy. Carla’s customer service was amazing and she worked through the process and explained very well

Insurer: Fetch

By: Satendra Parbhakar

Verified November 25, 2025

Easy to fill out

Easy to fill out

Insurer: MetLife

By: Theresa Jordan

Verified November 25, 2025

Fast and complete responses…easy to…

Fast and complete responses…easy to work with

Insurer: Trupanion

By: CHERIE

November 25, 2025

I'm very disappointed with Healthy Paws…

I'm very disappointed with Healthy Paws so far. I'm trying to get a claim processed and they keep sending me erroneous emails saying I'm not covered. That is because they didn't update my files despite having sent them my pet's medical records. I'm already going through so much stress with my pet having a serious health issue and to receive all of these emails saying they can't process my claim really adds to my stress in a nonproductive way. I'm trying to see if I can get out of this policy and find another insurer.

Insurer: Healthy Paws

By: Jane O’Donnell

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