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It was user friendly and very intuitive.
It was user friendly and very intuitive.
Insurer: MetLife
By: Mark
The app doesn’t work correctly
The app doesn’t work correctly. It doesn’t allow you to type a question or answer a question that the bot asks. The premium is so high that the amounts reimbursed makes it not worth having. It is the biggest regret I’ve ever had with an insurance policy.
Insurer: Fetch
By: Brendan Ortenzi
Customer Service Rep was of great help…
Customer Service Rep was of great help getting the account established and apply all the discounts available for us.
Insurer: Embrace
By: Everett Nelson
Helpful customer service
Helpful customer service
Insurer: Figo
By: Zane Svendsen
I should have been able to add my…
I should have been able to add my existing cat to the family plan in a simple step.
Insurer: MetLife
By: Amber Lowenthal
Easy to use app
Easy to use app, clear process and no issues!
Insurer: MetLife
By: Marcela Jimenez
Carla did a great job on get into Fetch…
Carla did a great job on get into Fetch insurance for my puppy. Carla’s customer service was amazing and she worked through the process and explained very well
Insurer: Fetch
By: Satendra Parbhakar
Fast and complete responses…easy to…
Fast and complete responses…easy to work with
Insurer: Trupanion
By: CHERIE
I'm very disappointed with Healthy Paws…
I'm very disappointed with Healthy Paws so far. I'm trying to get a claim processed and they keep sending me erroneous emails saying I'm not covered. That is because they didn't update my files despite having sent them my pet's medical records. I'm already going through so much stress with my pet having a serious health issue and to receive all of these emails saying they can't process my claim really adds to my stress in a nonproductive way. I'm trying to see if I can get out of this policy and find another insurer.
Insurer: Healthy Paws
By: Jane O’Donnell