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Great customer service
Great customer service
Insurer: Trupanion Canada
By: Emily
Had to use the plan within 2 weeks of getting Oakley and all went very smoothly
Had to use the plan within 2 weeks of getting Oakley and all went very smoothly
Insurer: Trupanion Canada
By: Anne
Haven't received any payments for the last 2 claims as 2and 1 is pending.
Haven't received any payments for the last 2 claims as 2and 1 is pending.
Insurer: Trupanion Canada
By:
I love the fact that you pre-approve claim amount so there is no need to pay full amount up front and wait for reimbursement.
I love the fact that you pre-approve claim amount, so there is no need to pay full amount up front and wait for reimbursement. This makes life easier, especially in the time of Covid-19. Thank you.
Insurer: Trupanion Canada
By: Irene
Pleased with service
My vet visit with my puppy went smoothly and the claim was processed quickly.
Insurer: Trupanion Canada
By: Julia
Prompt and explained well
Prompt and explained well
Insurer: Trupanion Canada
By: Mary
quick and easy to deal with
quick and easy to deal with
Insurer: Trupanion Canada
By: Kirsty
the agent immediately had all my account info at hand.
the agent immediately had all my account info at hand. no need to recite a bunch of credentials.
Insurer: Trupanion Canada
By: Erin
Outstanding Customer Service!
The customer service group are amazing, always so friendly and willing to really listen to the issues. It feels like they want to resolve this just as much as the caller. I submitted some claims that went back as far as 2015 and they were processed with no issues at all. The claims are processed quickly and efficiently. This is why I always recommend Trupanion. Thank you once again for a positive experience.
Insurer: Trupanion Canada
By: Darlene