210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims payment made easy
The online processing of my claim was simple and easy to file and the payment came within 10 days requiring no additional input from me.
Insurer: Pets Best
By: John
Would recommend to everyone
I have been a Pets Best customer for 7 years and have been completely satisfied with their service! Recently, one of my dogs was diagnosed with Osteosarcoma. Without Pets Best, I would not have been able to give him the care that he needs!
Insurer: Pets Best
By: Judy
Experience has been great
Recently my long time pet dog Puddin had to be put down. It was a relief knowing I had Pets Best insurance. It was very thoughtful for the insurance company to take it upon themselves to cancel her policy and refund the next months payment so I didn't have to call to request it. My experience with Pets Best has been great in all of the big important moments. I have family members and friends that have joined on my referral.
Insurer: Pets Best
By: Monique
Easy
So easy. Just scan and email claim and it's taken care of quick and easy.
Insurer: Pets Best
By: Stephanie
I love Pets Best
I love Pets Best and have nothing bad to say about you guys, but, it would be amazing if you could have someone reconsider not covering the Assisi Loop. The Assisi Loop is an FDA approved veterinary prescription NPAID (non-pharmaceutical anti-inflammatory device) that helps reduce pain, swelling, inflammation, and speed bone healing post-op and for patients with degenerative conditions such as OA. I just don't understand why if my vet recommended this for my dog saying that most insurances cover it, and that it would allow him to comfortably wean off his narcotic and NSAID, that it was not covered. Alternative therapies that are approved by vets and work should really be covered. I love that you guys cover acupuncture and laser therapy, but this is an at home device I can use daily to help my dog. I'll continue to get it for him, but seriously reconsider coverage for pet parents in the future because this little device is amazing! All in all, thank you guys for all you do, I don't know where we would be without you! I highly recommend you guys to everyone.
Insurer: Pets Best
By: Kellee
Always responsive
Always responsive to our medication claims.
Insurer: Pets Best
By: Guy
Dealing with Pet Insurance
One of the best if not the best pet insurance company's. Always very professional in the manner in dealing with me & my pets claims. Thank you Cathy L Ocala, Florida
Insurer: Pets Best
By: Catherine
Quick & easy
Completing & submitting the online claim form is so easy. In about a week, the claim was paid and money deposited into my checking account. It doesn't get much easier than that!
Insurer: Pets Best
By: Martha
Thanks
This time it was a simple claim for wellness and as usual it was handled effectively. Thank you.
Insurer: Pets Best
By: Janet
Quick Feedback
Very timely feedback! We knew right away what was covered and what wasn't at our last visit.
Insurer: Trupanion Canada
By: Chelsey