215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible insurance
I would give them 0 stars if that was an option... They put caps on all their coverage.So make sure you read what is covered and their wellness coverage is abhorrent even though they charge a premium for it
Insurer: Nationwide
By: Rhonda Noland
BEWARE of EMBRACE Pet Insurance
UPDATE: To reply to Embrace's generic chatgpt soulless response to my review - THIS IS HOW THIS COMPANY OPERATES... JAB Holdings Company owns Embrace and more than 12 other pet insurance companies. Their mission that they clearly outline on their website "JAB is committed to delivering superior long term compounding shareholder returns". They raise premiums because they want investors and themselves to profit... They hide behind inflation and other buzzwords. But make no mistake... they sit in a conference room and decide that their bank accounts are more important than the health of your pets! I wish i could give them zero stars. Embrace is just another morally bankrupt insurance company. If you are getting insurance when your pet is young to make sure they are covered throughout their life BEWARE. If anything happens to your pet, they will simply raise the premiums astronomically. I was a loyal customer for 14+ years with my two pets. I paid monthly for the past 14 years to ensure my pets were always taken care of as they grow older. Now that my pets are 12 and 14 - Embrace doesn't want anything to do with us. ZERO loyalty. Last year, my premium went up 40%, this year - it went up 83%. They blamed inflation and the fact that my pets are getting older... which I thought was the goal? To have pets that live long and healthy lives. I'm cancelling my insurance now and I wish I hadn't supported this company at all because now, I actually need insurance and they are fleeing from the scene. BEWARE of this company. I regret every recommending them to anyone. They care ONLY for shareholders.... not pets and certainly not pet parents.
Insurer: Embrace
By: Jennifer Bessette
Surgery for my dog, Ollie.
Extremely efficient process. Whenever I've had a followup question after submitting a claim, it is always answered promptly. Wish my own health insurance carriers were this efficient.
Insurer: Healthy Paws
By: Peter Abitante
Pumpkin.care IS THE BEST!!
Pumpkin.care IS THE BEST!!! We had Pumpkin.care for our last doggy as well. Best decision EVER! My husband and I recommend Pumpkin.care to EVERYONE! Even if we're not asked. We just tell EVERYONE... You should get pet insurance and you NEED to go with Pumpkin.care! They're THE BEST!!!
Insurer: Pumpkin
By: Carleen
Easy to enroll in
Easy to enroll in
Insurer: MetLife
By: Everth Cruz Martinez
Karley was most informative
Karley was most informative
Insurer: Fetch Canada
By: Brent
Very easy step-by-step process gave me…
Very easy step-by-step process gave me options. Got to pick and choose what I needed always liked MetLife. Hopefully it does well by my babies time will tell.
Insurer: MetLife
By: Lucy Balester
New medication for cats with HCM
I've been very happy with Pets Best Insurance for my cat. Filing claims is easy and I've always had very friendly and helpful customer service support via phone calls. The company does need to update their drug formulary to include the new FDA approved medication, Felycin-CA1, which is going to give pet owners more years with their kitties. The generics aren't even on the formulary. All of the rest of my cat's veterinary care has been covered as I had hoped. Pets Best is a great insurance for pets.
Healthy Paws reminds us why pet insurance is so valuable
Healthy Paws was responsive and supportive during my dog's recent hospitalization and surgery for a broken femur. Knowing we had their insurance coverage allowed us to proceed with all of the numerous medical care he required. There were zero surprises with what they covered and they were timely and helpful throughout the process. So happy we have them!
Insurer: Healthy Paws
By: Rachel H
200%+ rate increase, lower reimbursement rate
After being loyal customers for 9 years, the rates for my dog have gone up over 200%, and the deductible increased and reimbursement rate decreased. Extremely disappointing how healthy paws is punishing pet owners for their failure to plan for aging pets and making it unaffordable for those with elderly pets to get health insurance, because any other option will leave pre existing conditions uncovered.
Insurer: Healthy Paws
By: Adele M