154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

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Fetch

27,472 reviews

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Pets Best

14,160 reviews

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Trupanion

63,001 reviews

4.8

Category with most reviews

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August 28, 2020

I haven't had to use the insurance yet this year.

I haven't had to use the insurance yet this year. So I can't fairly rate, but the customer service has been great.

Insurer: Trupanion

By:

Useful
August 28, 2020

What works and what does not

I was happy to have $ deposited to my checking account after the vet sent records/invoices but no information was sent to me. As a result, I do not know which claim has been paid and which has not.

Insurer: Trupanion

By: Pamela

Useful
August 28, 2020

I’ve already recommended you twice and they are customers!

I’ve already recommended you twice and they are customers!

Insurer: Trupanion

By: Cathy

Useful
August 28, 2020

I’ve been with your company for years ????????

I’ve been with your company for years ????????

Insurer: Trupanion

By: Lois

Useful
August 28, 2020

It took a long time and much documentation to get a simple claim resolved that had nothing to do with a pre-existing condition.

It took a long time and much documentation to get a simple claim resolved that had nothing to do with a pre-existing condition. Then my rates were raised over 13%, and the answer makes no sense. Agent promised to look into it and have a response by now, but that didn't happen.

Insurer: Trupanion

By: Toby

Useful
August 28, 2020

Jessica was incredibly reassuring and helpful in my moment of panic.

Jessica was incredibly reassuring and helpful in my moment of panic. Thank you.

Insurer: Trupanion

By: Miranda

Useful
August 28, 2020

John was very friendly and answered every question I’m a timely manner.

John was very friendly and answered every question I’m a timely manner.

Insurer: Trupanion

By: Christy

Useful
August 28, 2020

Kelsey was helpful and informative.

Kelsey was helpful and informative. I've never had a problem with the service. If only people insurance ran this smoothly.

Insurer: Trupanion

By: Hans

Useful
August 28, 2020

Kreanna let me know that emails Trupanion tried to send me weren't going through.

Kreanna let me know that emails Trupanion tried to send me weren't going through. I forgot to let them know that my old email address was no longer valid. I really appreciated that Kreanna was proactive in calling me for my new email. Also in the past, Trupanion has been amazing to work with in coverage for my boxer dog Bodhi & previous boxer, Chloe.

Insurer: Trupanion

By: Stacey

Useful
August 28, 2020

Monica was a such a sweet heart and helped me with i needed today

Monica was a such a sweet heart and helped me with i needed today

Insurer: Trupanion

By:

Useful

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