223,014+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Called for information on submitting a…
Called for information on submitting a claim, as I had never used the insurance before. Amanda was beyond helpful. She thoroughly explained each step of the way, and made sure that I knew exactly what to do, Stellar customer service. I felt like I was chatting with an old friend, that’s how comfortable I was with her. She is definitely the type of person I’d want representing my business. Excellent, 4 stars to Amanda and to Fetch. Trina Edmonds
Insurer: Fetch
By: Trina Edmonds
Bottom line - gives a fighting chance
Bottom line, Trupanion gave us a chance to fight cancer. Trupanion gave my soul dog Arthur a fighting chance against cancer at 7 years old. When he got sick, I was terrified and heartbroken. But the claim process was simple and completely stress-free. No paperwork, no delays, no fighting on the phone. They paid the vet directly so I could focus 100% on Arthur, not on bills. Arthur has left us, but I’ll always be appreciative that Trupanion gave my Arthur the opportunity to fight back. They gave us more good days, more tail wags, more time together. I'll be forever grateful they gave us a chance to fight back. These guys are ok in my book. Best decision I ever made for my soul dog. Do not hesiate to trust Trupanion.
Insurer: Trupanion Canada
By: Ghislain S
Quick responses to my questions.
Quick responses to my questions.
Insurer: MetLife
By: customer
Old dog with lots of issues
My dog has had his fair share of issues. Over past 5 years or so he has had neck surgery, and TPLO surgery on both knees. Now he's is dealing with typical aging issues. Through it all pets best has been great in meeting their commitments. They were also great to deal with for my other dog whom passed away in late 2024. Would highly recommend for peace of mind.
Pets Best - Best Insurance
Pets Best was very economical for us to when another company raised our rate quite a bit at renewal. And when our beagle had a very serious health issue and was hospitalized back and forth for almost 2 weeks but did not survive, Pets Best was seriously the best. The reimbursement process was simple and timely. If I had to choose again, I would choose Pets Best.
Insurer: Pets Best
By: Lisa
Ease of claims
Pets Best has been great for the claims I’ve had with my dog Simba. He has allergies that affect his eyes and when I take him to the veterinarian and then submit my claims. They are easy to submit and I get paid back rather quickly.
First claim
"I submitted my first claim and heard back from Pet's Best almost immediately. It was so easy to file online. I already received a check ( I'll sign up for direct deposit now) and it reimbursed me for almost the whole amount of my vet's visit. What it did not cover it explained why which I already knew from reading my policy. "
Insurer: Pets Best
By: Debra
My Bandit
Pet Best coverage are outstanding.My claim was quicker with precise claim resolution and highly accurate results.I was happy and satisfied for every claim with efficient claim experience..They always inform the status of you claim if they receive it and when approximate check refund will be on your account.Good Job .
Insurer: Pets Best
By: Janilynn
Pets Best Gave Me Peace of Mind During Rosie’s Surgery
Our dog Rosie was diagnosed with a liver shunt and needed extensive testing, specialist visits, a CT scan, and surgery. It was an emotional and stressful experience for our family, both financially and emotionally. Having Pets Best insurance gave us peace of mind because we knew we had support during a very difficult time. The claims process was straightforward, and being reimbursed for eligible expenses helped us focus on Rosie’s health and recovery instead of worrying only about the financial burden. We are grateful to have had Pets Best during such an unexpected medical journey and would recommend pet insurance to other pet parents.
Insurer: Pets Best
Veterinarian: Have A Heart Animal Hospital, A Thrive Pet Healthcare Partner
By: Ursula
Pets Best Was There When Maverick Needed Them Most
My Pomsky, Maverick, has had several unexpected health issues over the years, including a serious urinary tract infection that required emergency veterinary care, diagnostic testing, medications, and follow-up treatment. More recently, he has been dealing with recurring urinary issues and bladder stones that have required multiple veterinary visits, imaging, and ongoing monitoring. Throughout these experiences, Pets Best has been the best pet insurance company I have ever worked with. Submitting claims has been simple, and the reimbursement process has been straightforward and reliable. Having insurance through Pets Best has helped ease the financial stress that comes with unexpected veterinary expenses, allowing me to focus on Maverick's health instead of worrying about how I would pay for his care. What I appreciate most is the peace of mind Pets Best provides. When your pet is family, you want to make decisions based on what is best for them—not on cost alone. Pets Best has helped make that possible for me time and time again. I highly recommend them to any pet owner looking for dependable coverage and excellent claim support.