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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer servicer
Great customer service.
Insurer: Prudent Pet
By: Vinnie
Good Professionalism, Quality, Responsiveness, Value
Good Professionalism, Quality, Responsiveness, Value
Insurer: Pumpkin
By: Anita
Adam was able to get me reinstated without difficulty.
Adam was able to get me reinstated without difficulty. I have no complaints as to how my customer service was rendered.
Insurer: Trupanion
By: Catherine
Because it is a great insurance company and the staff are super helpful
Because it is a great insurance company and the staff are super helpful
Insurer: Trupanion
By:
Chat was very efficient and easy.
Chat was very efficient and easy. Also, it is simple to submit claims.
Insurer: Trupanion
By:
Outstanding Service!
Claim was excepted and paid quickly. Thank you Trupanion for making the process stress free!!
Insurer: Trupanion
By: Myron
The best insurance for pets!
Good! Reliable and prompt
Insurer: Trupanion
By: Carol
My dog would be gone without Embrace Insurance
I was able to receive a pre-approval in 30 min after contacting Embrace Pet Insurance. I was sitting in the parking lot of the ER praying it would be approved. Without the help from Embrace I would of had to take my doggie home without treatment.... Thank you so much!!!
Insurer: Embrace
By: Ronda
Trupanion is great
Trupanion has been great with me
Insurer: Trupanion Canada
By: Jean
Terribly long wait times to process…
Terribly long wait times to process claims, excessively long hold time on phone, live chat is a joke, they responded around 8 hours later and they emailed me to call them with additional documentation to process my claim after 28 days but I couldn't get through! Maybe you could have just emailed me what you needed! The only thing that goes smoothly is my auto-payment of the premium every month, which is too high but I can't change it until the renewal date!
Insurer: Pets Best
By: Catherine Demeis