154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 04, 2020

Fast claim payment, great price and peace of mind!!!

Fast claim payment, great price and peace of mind!!!

Insurer: Pumpkin

By: Kay

Useful
September 04, 2020

Fabulous company

Always great, timely service. Thanks!

Insurer: Trupanion

By: Jan

Useful
Verified September 03, 2020

I wondered if pet insurance was worth…

I wondered if pet insurance was worth it until my daughter’s 4 year old maltipoo got a nasty infection after a bite that required intensive care and 2 surgeries. Not only did we get back over 75% of the $12,000 the care cost, the money came back very quickly. But what impressed her the most was how kind, caring and sympathetic every Trupanion staff member was that she spoke with during the process. They truly made her feel better during a very stressful time. It’s definitely the best customer service we’ve ever received from any organization.

Insurer: Trupanion Canada

By: Natalie

September 03, 2020

High premium

I have been happy with Pets Best service and insurance coverage for over 5 years now. However I am not happy with the $100 premium increase on one of my dogs. Thats a big jump!

Insurer: Pets Best

By: christine

Useful
September 03, 2020

There for me and my dog

I would and have definitely recommended this company. When my 3 year old dog ended up in emergency care for 4 days I was extremely worried and scared about her, but thankfully, I did not have to worry about the bill because I found out that healthy paws actually does exactly what they advertise. I was very pleased with all aspects of the insurance

Insurer: Healthy Paws

By: Cathy

Useful
September 03, 2020

So worth it!

My dog, Murray, was a rescue when I got him. I've had a few health issues with him in the two years he has been with me, and HealthyPaws has been amazing! I'm so relieved I have it when I need it and it's peace of mind when I don't. Now, it's not an issue of whether or not I can afford to take my best bud to the vet. I know I can get him better in no time and he (and my wallet) is covered!

Insurer: Healthy Paws

By: Audrey

Useful
September 03, 2020

ASPCA doesn’t feel like holding their end up

I cannot BELIEVE how my sick cat and have been treated by ASPCA! Beware! After being a faithful customer for eight years, with the Cadillac of plans for her, ASPCA has quietly written a clause into her policy stating that her ongoing problems would now only be covered with the additional Continuing Care; they obviously didn’t reach out to inform me of this specification. She was diagnosed with bladder cancer in February of 2020; so less than a year. The vet also insists that it is NOT a preexisting condition. But ASPCA refuses to help me, labeling this as a preexisting condition. Utterly ridiculous. I will never recommend them to anyone and now my cat’s life will be cut short. They say how much they care about animals. They obviously don’t. They care about their dollars much more. I’m obviously a bit distraught right now. Ugh. This sucks.

Insurer: ASPCA

By: Mona Zimmerman

September 03, 2020

Easy, friendly and fast

I've used Healthy Paws for years and have never had a problem. They make filing a claim very easy, are fair in their reimbursements, and friendly to work with. It gives me great peace of mind to know if my dog has to receive medical care I will be able to afford it. He recently had some minor surgery and Healthy Paws honored the claim and reimbursed my for my costs per my contract within a week. Highly recommend.

Insurer: Healthy Paws

By: JT

Useful
September 03, 2020

This coverage sucks!

This coverage sucks! I can only take my dog to the vet once a year otherwise I've reached my max?! I will be definitely looking for better coverage even if I'm paying more.

Insurer: Pets Best

By: Chris Smi

September 03, 2020

Excellent communication

Excellent communication. Plan coverage is excellent and everything is so easy to process. I greatly appreciate that there are no hidden exclusions or unexpected things denied on my policy. This was a great purchase - we had a puppy with an injury and minor illness. I’m so happy with this plan!

Insurer: Pets Best

By: Amy

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