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Customer service was great!
Customer service was great!
Insurer: Prudent Pet
By: Jessica
I have never filed a claim in the two years that I have been with Tru Panion Dog however my premium goes up more than $15 a month it went from almost $52 a month to almost $66 a month.
I have never filed a claim in the two years that I have been with Tru Panion Dog, however my premium goes up more than $15 a month, it went from almost $52 a month to almost $66 a month. There should be someway that pets who are healthier, that their owners Should not have to pay to cover the pets who aren’t. Monthly /yearly premiums Should be adjusted individually according to each owner’s claims, not an across-the-board increase!
Insurer: Trupanion
By: Edna
Healthy Paws have been incredibly helpful!
When I first got my Dog, Bailey, I knew that this time around I would get some Pet Insurance for him. My last little dog did not have any and it was financially stressful towards the end of her life so I decided to insure my baby just like I would myself. However, I never thought I would be put in a position to have to use it to this extent. Bailey was diagnosed with Mitral Valve Disease last year which escalated to a Chord rupturing inside his heart back in March and I almost lost him. He's not that old, he will be 10 this fall, so this having happened at 9 years old has been rough. He is healthy in every other way except this failing heart. We have been through a lot of life changes now as well as having a surgery that has helped him quite a bit and I could not have done any of it without Healthy Paws. Especially during this Global Pandemic which has me unemployed indefinitely, they have been a lifesaver for me. I recall another company I was with prior to this not being this helpful to deal with. HP has reimbursed me and quickly for everything they said they would and their customer service has been truly outstanding. I really feel like there are a ton of just downright animal lovers here and that they really care. My premium jumped up quite a bit end of last year, but it has still been more than worth having given the expenses we have now.. He is on permanent medications now and some of them are not cheap. I couldn't get him through this difficult time without this Insurance. Many thanks to everyone at Healthy Paws for helping my little boy get more out of his life!
Insurer: Healthy Paws
By: Mary
Very smooth, friendly process
This is the first time I have submitted a claim for pet insurance. I was quite pleasantly surprised at how easy it was to submit my claim. The person who helped me on the phone was friendly and patient and answered all my questions. Best of all, my claim was settled fairly and very quickly.
Insurer: Embrace
By: Nancy
Peace of mind.
We have two cats. We are Embrace member since 2013. We are grateful that we found Embrace. Excellent service.
Insurer: Embrace
By: Isabelita
Have no negative comments at all
Have no negative comments at all. Just thankful to have the insurance.
Insurer: Pets Best
By: Dianne Robinson
Trupanion THE BEST pet Ins I could of EVER found...Thank you so much!!
2 months ago, our 8 year old Golden Retriever HENRY was diagnosed with Lymphoma. Fortunately, wed caught it in time, and through weekly Chemo IV treatments, he is now in remission TRUPANION HAS BEEN OUTSTANDING letting us know that claims have been received, and then paying our vet 90% just about IMMEDIATELY!! You could not ask for better service. I highly recommend to any pet owner.
Insurer: Trupanion
By: HAROLD
Great company to work with
Great company to work with. Very timely and almost effortless on making a claim. Would recommend to anyone who is looking for a reputable company for pet insurance
Insurer: Spot
By: Angela R
Exemplary Customer Service
So refreshing to have an Insurance Company that stands behind the advertisement! No gimmicks or small print . My dog George Harrison was given the utmost love and respect from the moment I contacted them on his emergency . I recommend this company to everyone with a pet! Thank you Trupanion !
Insurer: Trupanion
By: Joni
Caring staff, great insurance
We've had two dogs with health issues that were both insured by Trupanion. Anytime I have called to confirm coverage, the answer is "get whatever your dog needs." I wish my human family insurance was this caring and responsive.
Insurer: Trupanion
By: Lance