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I have had this insurance for the past…2
I have had this insurance for the past 22 months when I got my new puppy. I put in an address change today and was told that my insurance went up from $38.00 per month to $48.00 per month. I filled out a form for as a new pet owner with the same breed (scottie dog) and age and was told the rate would be $31.00 per month with a $250 deductible instead of the $200.00 deductible that I have. They will not change mine!!! I would have to reapply to get the cheaper rate!!!! OUTRAGEOUS!!!!!! The punish people that already have the insurance.
Insurer: Healthy Paws
By: SherryAnne S
Outstanding coverage and support!
Our two-year old shelter rescue developed a complex eye infection. Pets Best was with us all the way. Kitty is clear of infection after several months of treatment. This support saved her eyesight. We are so grateful and so impressed.
Insurer: Pets Best
By: Julie
Great Experience!
We have had a great experience with Healthy Paws. The app is so easy to use! The claim review process is fast and reimbursements are deposited quickly. A representative from Healthy Paws even emailed us to check in on our dog after we had to bring him to the animal hospital suddenly. Such a nice touch!
Insurer: Healthy Paws
By: Amanda
Truly there when you need them
Truly there when you need them, an absolute MUST if you have a pet!
Insurer: Trupanion
By: Danielle Thompson
A scam
I have insured multiple dogs over many years with pets best and not filed a claim for years. One claim now for an unprecedented issue and it is denied. What a scam! I have paid thousands, many thousands, of dollars into this company and they won’t reimburse. So sorry I ever recommended them to anybody. I won’t be doing so again.
Insurer: Pets Best
By: Brenda
Too long to process claims
They have taken over a month to handle simple wellness care claims. And now they are taking longer for my cats $400 illness claim. In these times I NEED my money back quickly. I pay this company $300+ a month, you would think in these times they'd prioritize the needs of their customers. My first claim went smoothly. I am very disappointed now.
Insurer: Pets Best
By: Rubi Herrera
Thank you so much Trupanion for being there for my PetI!
My beloved Pembroke Corgi started having issues earlier this year that required major surgery last week. I am delighted to say that Trupanion was there for me to offset a very expensive bill. Thanks again for the prompt response to the Veterinary office billing department. You are the best!!
Insurer: Trupanion
By: mARC
The only thing I've experienced so far is the customer service signing up and it was very good
The only thing I've experienced so far is the customer service signing up and it was very good
Insurer: Trupanion Canada
By: Nancy
The service is exceptional.
The service is exceptional. I've had no issues having claims paid, and excellent service from the customer reps with whom I've spoken. As a professional dog trainer, my dogs are both family members and part of my work life; Trupanion makes sure everyone is covered!
Insurer: Trupanion Canada
By:
Very friendly
The pet insurance specialist was very friendly and very knowledgeable and was very helpful! She is an asset for AKC Pet Insurance and I was great full to work with her in providing insurance for our puppy Cocker Spaniel. Regards, Kent Opal
Insurer: AKC
By: Kent