154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 09, 2020

Excellent choice for pet insurance

Our experience with Pet's Best has been great so far. We had a labrador retriever for 13 years who had many health challenges and became quite expensive. We swore if we ever got another dog, we would get pet insurance from day one. So, this past January, when we got a puppy (right before COVID hit) we researched for pet insurance and I found Pet's Best. Our vet had provided us with a few other companies, but their plans didn't have as good as coverage. We decided to sign up for the BestBenefit plan and it was the best decision we could have made. When our pup was just four months old, we learned that developed elbow dysplasia, which is a genetic disorder similar to arthritis in humans. She had to undergo double elbow surgery, which cost us over $3500. We had only been with Pets Best for several months, and even though our plan covered this genetic disorder, I thought for sure they would find a way and not pay us the 90%. They originally denied the claim, and when I called them to discuss it, I learned that they simply needed additional documentation, which I promptly sent. Two weeks later, I received the reimbursement check for the full 90%. Although calling and talking to someone can take upwards of 20-30 minutes, it was worth the wait for me to speak to a representative to know what was going on. Like many insurance companies, you need to stay on top of your claims, and be sure to reach out if you have concerns. When I did speak with the woman at Pets Best, she was very helpful and gave me the appropriate information to see my claim was reimbursed. Although this is our first experience using pet insurance, we are very happy to have chosen Pets Best and I would recommend them to anyone who is contemplating insuring their fur babies.

Insurer: Pets Best

By: Terry

Useful
Verified September 09, 2020

Peace of mind!

Best decision ever! I did not anticipate having a two year old Ragdoll in the hospital for a week but was comforted knowing 90% of the costs would be covered by Healthy Paws. I uploaded his invoice and just a few days later had confirmation they were covering and then a direct deposit was made within 24 hours. Our precious Baxter is on the mend and I’m beyond grateful to Healthy Paws for their outstanding commitment to customer service and prompt payment. I highly recommend and have nothing negative to say whatsoever.

Insurer: Healthy Paws

By: Nani

September 09, 2020

Great Insurance

Healthy Paws is great and not too expensive. My husky is a typical husky, gets into everything and is very accident prone. They have given us no issues with the amount of claims we've had to file. Their claim filing procedure is extremely easy and you get your payment in approximately 10 days!

Insurer: Healthy Paws

By: Giuseppa

Useful
September 09, 2020

There when you need it.

Bodhi, our 8 year old toy poodle, has been insured with healthy paws since he was 6 months old. A year ago we got the devastating news that Bodhi had developed Diabetes, and would most likely need cataract surgery. In the year since his diagnosis, he has had a number of veterinary tests, as well as cataract surgery in both eyes. Healthy Paws has been fantastic in helping to pay for these procedures - and was very communicative throughout. A common complaint is the fact that premiums increase every year (ours have doubled in the 8 years since we took the insurance out) - but to us it's completely worth it since they have been so good at paying for Bodhi's health . We wholeheartedly recommend Healthy Paws - like all insurance - you hope you never have to claim - but it is nice knowing they will come through for you when you need it.

Insurer: Healthy Paws

By: fraser

Useful
September 09, 2020

I Love Figo Pet Insurance!

I haven't filed a claim since January, but so far I've been very pleased with Figo Pet Insurance. They have always been timely with my claims and if I have any questions they are quick to respond. The price is pretty good for all that you get, too. I'm overall very pleased and satisfied with the service I'm receiving. Keep up the good work, guys!

Insurer: Figo

By: Polly Ruddle

September 09, 2020

First time filing Claim

My pet has been insured for more than a year and luckily haven’t had any issues. Took him for his annual wellness exam. I’m so surprised how easy it was to file for a claim, let alone I got 100% of my claim. I received an email informing me that my claim is complete within a reasonable timeframe. I’m glad I picked this insurance company which is a partner for USAA. Thanks you for the quick and hassle free process.

Insurer: Embrace

By: Ed

Useful
September 09, 2020

Healthy Paws Gets 10/10 Paws

Healthy Paws makes filing claims extremely easy and always processes my claims very timely (usually in a few days). I usually use the website, but I have tried the app before too. When my dog had a health issue recently, the Healthy Paws team even reached out to make sure he was feeling better. My experience has been amazing and I would recommend.

Insurer: Healthy Paws

By: Sam

Useful
September 09, 2020

Trupanion is great for large expenses but many things are not covered and a separate deductible for each illness - is not effective coverage for our family.

Trupanion is great for large expenses, but many things are not covered and a separate deductible for each illness - is not effective coverage for our family. We are considering other options.

Insurer: Trupanion Canada

By: Sarah

Useful
September 09, 2020

Very quick and friendly service

Very quick and friendly service

Insurer: Trupanion Canada

By: Erin

Useful
September 09, 2020

We are very satisfied with the insurance policy we have and the service we are getting.

We are very satisfied with the insurance policy we have and the service we are getting.

Insurer: Trupanion Canada

By:

Useful

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