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Great Insurance, Highly recommend
I am a new pet owner. I didn't know what to expect. I shopped around because I knew pet insurance was a must. After making a few calls I didn't get that sense of comfort until I called healthy paws pet insurance. The gentleman on the phone answered all my questions and was super nice. Then the application process on the website was super easy to complete. I have been in the need to already file a couple of claims and I am amazed on the timing that they are processed and getting reimbursed. It's Fast less than the 10 days mentioned. AMAZED. I will Highly recommend it.
Insurer: Healthy Paws
By: Edith
Getting Embrace insurance for Brody was the decision we ever made.
This is the first time we’ve ever purchased Health Insurance for one of our pets. Brody is a Boxer puppy so he’s HIGH ENERGY. Knowing that he’s protected by Embrace helps us feel more at ease when his antics make our hearts drop 😊
Insurer: Embrace
By: Denise
Paws Down The Best Insurance Out There
I switched to Healthy Paws in 2018 after having another highly rated policy that I had on my other pets in the past but found the per incident deductible, lifetime limit and limited reimbursement rates disappointing. Switching to Healthy Paws was a blessing when my five and half year mixed mutt female dog recently had an emergency on a Saturday morning in early August. I'm fortunate to have an excellent animal emergency hospital close by that was able to get her in right away and start treatment for what we discovered was a blocked uretha that required surgery and a seven day stay in the ICU when it turned into a much more complicated medical issue than initially diagnosed. Scary times but she's home and doing well now. Since I've never had to file a claim with Healthy Paws they were wonderful in guiding me through what was needed to submit and file her claims to get them paid quickly. Their customer service department is by far the best I've dealt with. Kind, knowledgeable and will help you every step of the way to get your claim paid quickly. They even emailed me to see how Lea was recovering after her hospital stay and continue to do so even though it's been over a month since she came home. I highly recommend Healthy Paws to anyone looking for excellent health insurance for your furry pal.
Insurer: Healthy Paws
By: Rebecca
The Best Pet Insurance with Awesome Customer Service
When my five and a half year old, female mixed mutt Lea had an emergency due to a blocked uretha, which ultimately turned into a seven day stay in the hospital, Healthy Paws was there to guide me through what was needed to file my claim and get it paid quickly. I've had other insurance companies over the years with my other dogs, but they always had a per incident deductible, annual limits or lifetime limits, weird reimbursement schedules, etc. Having Healthy Paws coverage is a blessing because an illness can quickly go from "ok, I've got this covered" to a mind boggling, scary journey in the blink of an eye. Healthy Paws were there when we needed them and I know they will be there in the future should we need them again. Paws Down the best customer service staff and claims were paid quickly. Lea is my world and seeing her doing so well, makes my heart sing again.
Insurer: Healthy Paws
By: Rebecca Ruby
Good Service
Pet's+us is a great service!
Insurer: Pets Plus Us
By: Sue
Finley
My beautiful rescue dog Finley, ended up with huge problems with his back legs. He had to have a total of four surgeries, two on each leg to repair the damage. Trupanion was absolutely incredible, when I was looking for help or advice every single person I spoke with on the phone was kind and considerate and extremely helpful. The reimbursements came in very promptly and I think God for Trupanion because the surgery was so expensive, And I don’t know what I would’ve done. Thank you Trupanion! You let me have my sweet dog happy and healthy! Thank you with all my heart♥️
Insurer: Trupanion
By: Cheryl
Not worth it
Pets Best used to be a great insurer. They were so quick at processing claims and the customer service was exceptional - you could always get an answer within the same day, often the same hour (via phone, email, or chat). However, last year things started to get bad. Claims are still very easy to submit! But, my rates jump considerably every year, and claims processing now take over a month. At first, they blamed it on COVID-19, but now that is just how long it takes. I have had claims denied and they will not respond to my attempts to understand why. In fact, the only way to get ahold of them is to call an 877 number and sit on hold for hours, or to submit a response to their chat operator (which never operates) and to never receive a response. I would cancel my policy today but I am still waiting for them to process a claim I submitted weeks ago which I do not want to jeopardize. I would not recommend Pets Best to any pet owner. You will pay much too much for far too little.
Insurer: Pets Best
By: Jennifer
Best Coverage hands down...Thank You Healthy Paws
Thank you Healthy Paws for your outstanding coverage. My dog Snickers was struck by a car and needed several surgeries. Healthy Paws did exactly what they say they would. Covered everything they said they would. After thousands and thousands in bills, Healthy Paws was there when we needed them the most. Can't thank you enough....Snicker's is healthy and doing great!!
Insurer: Healthy Paws
By: Frank
Much longer than advertised to process claim
It is taking much longer than advertised to process my claim. When I called customer service, they offered several excuses for the delay until they accepted they were backed up on processing, but didn't offer any additional help on my specific claim. My claim has been opened for 13 days now.
Insurer: Trupanion
By: Nicolas Rivelis