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The paperwork I got I.
The paperwork I got I. Response,the appeal form, Did reslly seep appropriate for the issue. There was no denial on the claim, per se. The claim was just denied because the symptoms rather than the diagnosis was given. But it should be straightened out shortly. The appeals for went back with the error corrected. Hopefully the situation will be rectified appropriately. I did sent a note explaining that both visits were for the same underlying condition. No one seemed to read that note, and the claim eas treated as separate issues. It was one underlying issue causing all the symptoms. The treatment will be ongoing.
Insurer: Trupanion
By: Wendy
This first claim has taken too long to process.
This first claim has taken too long to process. We understand what was required but it certainly isn't deserving better than an 8.
Insurer: Trupanion
By: Richard
Though the process started slow once they got it together and had all information needed I could not have asked for better or faster responses.
Though the process started slow, once they got it together and had all information needed I could not have asked for better or faster responses. Thank you from start to finish with our claim.
Insurer: Trupanion
By: Deanna
Trupanion has always been so helpful with answering questions about our claims.
Trupanion has always been so helpful with answering questions about our claims. Claims are generally processed pretty quickly (which is helpful when all four dogs are sick at the same time and the vet bills start piling up). I am so thankfully for Trupanion and pet insurance!
Insurer: Trupanion
By:
Trupanion is a great resource for pet owners.
Trupanion is a great resource for pet owners. It allows you to focus on your pets health rather than the bill.
Insurer: Trupanion
By: Adrienne
Wide range of options comprehensive coverage provided and amazing customer service.
Wide range of options, comprehensive coverage provided, and amazing customer service.
Insurer: Trupanion
By:
You’re not in Cali anymore you’re a little out of range pricing wise but I feel for those in Florida .
You’re not in Cali anymore , you’re a little out of range pricing wise but I feel for those in Florida .. it’s double . There’s a lot of complaint you deny claims left and right . I put thousands into this plan and got nada out of it . I always erred in the side of caution but I feel maybe there were better options .
Insurer: Trupanion
By: Juliana
Agent answered my question quickly and with confidence.
Agent answered my question quickly and with confidence. Previous experience good.
Insurer: Trupanion Canada
By: Jackie
Always great service and friendly staff
Always great service and friendly staff
Insurer: Trupanion Canada
By: Meaghan