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We insured both our pets during this…
We insured both our pets during this past year. We had a claim for one, it was easy to submit, the explanation of benefits was easy to understand, and we were reimbursed directly to our checking account. Pet's best is great to work with.
Insurer: Pets Best
By: benandstelsmom
GREAT
Easy and quick every time I call they are very helpful. App makes it very easy to file and track.
Insurer: ASPCA
By: Ivonne
Thank you took little bit longer than…
Thank you took little bit longer than expected but good company.
Insurer: Prudent Pet
By: Dog mom
Use Healthy Paws for NO Hassle Pet Insurance!!!!
Been using Healthy Paws for many years now and have had 5 dogs on the insurance so far! Best decision I ever made because I've had emergencies over and over again and it's great not to have to decide between your pet and your financial stability. They've been great to work with and compensate you back quickly. I won't use any other provider.
Insurer: Healthy Paws
By: Elena
The folks at HealthyPaws are genuine and very easy to work with!
I was very impressed with the genuine care and concern HealthyPaws showed after I submitted my first claim. They even followed up weeks later to see how my pup was doing. My claim was processed timely and funds were deposited directly into my account. No need to wait for a check!
Insurer: Healthy Paws
By: Melissa
Bad experiences. Even after they got caught in a lie.
I bought insurance for my puppy within a few months. I made a custom plan that suited what I wanted to cover just in case. The rep told me I would get the rate $98 a month for my pups life and it will never change. Speed up one year and my monthly cost went up $20. I called and they said it was cause costs of care went up keep in mind I never had a claim. So I argued that and told them what I was told and she said I was wrong. I told her to listen to the first conversation when I signed up and she did and to her surprise I was right, they said never go up or change. Her response to this was sorry theres nothing they can do. After fighting for few months nothing changed but my rate. Year 2 it went up again with still no claims. I canceled after that as they sold me something that was a complete lie and they couldn't do anything to remedy the situation. My suggestion would be to just put the monthly cost into a savings account and not there pockets. This was my experience so hopefully this helps some people. The cost raised twice in 2 years from. 98 to 128 a month. When I was enrolling the lady I was talking to confirmed my monthly cost would never change. No mention of cost of service rates changing. I thought that's why you buy it when pets are young to lock in best rates. If i was told about them raising their costs i would have probably declined it. Going up $30 a month in 2 years is unacceptable when they confirmed it would NOT change.
Insurer: Trupanion Canada
By: Jeremy Fox
Highly recommend
After looking at all types of insurance for my dog (that traveled everywhere with me) I settled on Trupanion. I’m glad I did. I bought it for him when was 4 and he just turned 13 and it April of 2020 was diagnosed with osteosarcoma. That was terrible day. He needed a leg amputated to remove this highly aggressive cancer and to remove the source of his pain. He needed to start chemo that day as well. Trupanion was awesome. That bill alone was just over $5000.00. It took a couple of days after I submitted his bill to be paid (and that’s been the case for each bill I’ve submitted.) It was huge load off my mind as I was completely stressed and heartbroken over my best friend getting a slow motion death sentence and being in tremendous pain. One of the best decisions I made was getting Trupanion insurance. My dog and I have traveled all over Alaska and the PNW in wild country. Every time I’ve called no matter the time I’ve always been graciously helped. As of now 9/2020 he’s doing well and we still go hiking each day just not as far and we still have great times together. He is missing his right rear leg but he still loves life and is a happy boy. That dog and I have logged over 140,000 miles together. I’m very happy with decision to get him this insurance.
Insurer: Trupanion
By: Jeff Guidry
PET OWNER BEWARE!!!
PET OWNER BEWARE!!!! If I could give Healthy Paws negative stars, I would. I used to LOVE Healthy Paws. I literally would recommend them to everyone I knew. I have a dog who was a very sick puppy. Without Healthy Paws, I would not have been able to keep her alive and I do thank them for all they have done to help me with her medical problems. As an insurance company- they are great. They reimburse medical bills easily and quickly. Their claims process is easy and straight forward. The reason I am writing this very negative review is because their rates are absolutely INSANE! They let you sign up for a very cheap rate- somewhere between $30 and $50 a month. After your first year and ANYTIME something changes (your address for example) they take that opportunity to INCREASE YOU RATE. Several times I have moved since getting Healthy Paws (some I changed states, some I just moved within the SAME state) and every single time the rates increased. I recently got an email in July 2020 stating that rates were going to increase and I would go from $49/month to $61/month. No one is ever happy with rate increases but an $12 increase wasn't that bad in my opinion. It was at that time that I also updated my address and SOMEHOW it made my rate go up to $68/month. Whatever, I was not happy with the increase but again, I sucked it up. This morning, I was checking my financial statements and noticed that my premium INCREASED TO $91/MONTH. Excuse me, what?! I was never notified of this increase and I certainly doubt that veterinary costs have increased this much since JULY 2020. I know what you are thinking- reviewer has a sick dog so her rates went up because of her number of claims. NOPE. I haven't filled a claim in over 2 years due to my dogs medical issues being taken care of. So why was my rate increased so much? The question remains unanswered. I will mention that a Class Action lawsuit was filed in Washington against Healthy Paws and they were fined and required to pay back people in Washington who had been using Healthy Paws for years. So please, keep all of this in mind before purchasing Healthy Paws insurance. I wish I had known this years ago.
Insurer: Healthy Paws
By: Alyssa Valois
I purchased this insurance because I…wanted the financial protection to care for my dog well.
I purchased this insurance because I have limited income and wanted to be able to afford a pet and not worry about accidents and illness, when I got this policy I thought it would assure me I could take great care of my dog without worry if he needed vet care. I have submitted two claims in the almost year I have had this policy. First one was for his well pet checkup and the second one was for a skin allergy. The first claim took a month to get paid the second claim took 40 days....40 days! I called and left e-mails because I had assume maybe information was missing, no one responded to my e-mails and I spent a collective 3 hours on hold and had to give up. I would swtich insurance companies but if my dog has more issues with skin allergies I may not get coverage. I am so disappointed in Pet's Best and it has not provided me with the peace of mind I needed. In fact, It has caused me more stress and worry.
Insurer: Pets Best
By: Nichole Wells Gregory
Best Pet Insurance Ever
If you have a dog or cat, I highly recommend Healthy Paws Pet Insurance. I have used Healthy Paws for the past three years and have never had any trouble with them. Recently, my three-year-old dog was diagnosed with cataracts and detached retinas in both her eyes. She needed an emergency surgery to fix both before they got worse. The medical expenses for these surgeries was astronomical, but Healthy Paws ended up covering 90% of the cost. It made a world of difference, and allowed me to focus on getting the best quality of care for my dog rather than worry about the bill. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Jeffrey