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Excellent customer service.
Excellent customer service. Have not submitted a claim for reimbursement yet...glad my dog is healthy. Just a bit expensive and seems like the monthly payments keep rising.
Insurer: Trupanion
By: Catherine
All my questions were answered
All my questions were answered
Insurer: Trupanion
By: Peggy
Because I like how Trupanion isn’t age based.
Because I like how Trupanion isn’t age based.
Insurer: Trupanion
By: Carol
Both Kim and Alicia were very helpful for a priority insurance request and I really appreciate their assistance.
Both Kim and Alicia were very helpful for a priority insurance request, and I really appreciate their assistance. Highly recommended.
Insurer: Trupanion
By: Phil
Customer service is always a short wait and problems solved quickly.
Customer service is always a short wait and problems solved quickly. Reimbursement checks are also fairly timely.
Insurer: Trupanion
By: Barbara
Customer service is always quick and easy!
Customer service is always quick and easy!
Insurer: Trupanion
By:
Love this company
Love this company! Communication is great, even when they know they are delayed, they give you a heads up. I have 2 claims processed without issue. I actually made the switch because my previous insurance company was more expensive and I am so happy I did.
Insurer: Pets Best
By: Vinny
Efficient and compassionate Insurance company
We had an unfortunate accident with our Lab. He ingested a rag and it got stuck in his intestine. This required hospitalization, surgery and intensive care. In spite of excellent care, he died. We incurred significant vet expenses which Pets Best promptly and efficiently covered. It was an easy upload of expenses and direct deposit to our bank. Thanks for your help in this difficult of times.
Insurer: Pets Best
By: Bill
They we're very efficient when it came…
They we're very efficient when it came to my claim I filled. They reimbursed me most of the money.
Insurer: Pets Best
By: Leah
Trupanion has taken the the financial stress out of this horrific time we find ourselves and our pet facing. Thank you so much.
The Trupanion staff & processing of claims is fast, professional, thorough and we couldn't be more pleased with the service and results of this company and the insurance plan we have for Gabi. I have recommended Trupanion to a number of people in the past who have asked if we have pet insurance...I have no idea if any of our friends have taken our advice but our experience with Trupanion has always had an outcome that can be described as fair, professional and as a customer, we are grateful. Between our great doctors at the Vet Hospital, Encina, and Trupanion Insurance, the heavy lifting is now left up to Gabi to get well. Let's all keep our fingers crossed. Thanks again Trupanion....
Insurer: Trupanion
By: Janet