219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife is the Worst Pet Insurance
MetLife is the worst pet insurance company that I have ever dealt with. SOAP Notes are requested for every claim. This includes claims that have always been covered. The app is broken and will not let you upload documents so you need to email them, and will be spammed with emails about missing information for days. Everything is automated and poorly run, and you are better off putting money to the side to care for your pet because MetLife is not going to reimburse you for any request and you also have to deal with their absolutely terrible claim system.
Insurer: MetLife
By: customer
Fast and simple
Fast and simple. Insurance allows me to be more thorough in diagnosis and treatment for my dog. That keeps me happier and my dog healthier.
Insurer: Fetch
By: Constance
Great customer service
Great customer service, friendly, professional, fast processing claims.
Insurer: Trupanion
By: Georgia
Very pleased with claim experience
I am not very savvy with a cell phone. Fetch made it very easy to sign up for pet insurance and to submit a claim. I especially appreciate it when the Fetch professionals contacted my veterinarian when they had a question about my claim.
Insurer: Fetch
By: Tammy
Great service
Great experience with customer service and easy to submit the claim online
Insurer: Pumpkin
By: Sandy
Filing a claim is super easy
Filing a claim is super easy. Reimbursement was fast.
Insurer: Spot
By: Jennifer Rockhill
Very knowledgable representative that…
Very knowledgable representative that was able to walk me through the information needed to get a policy
Insurer: Nationwide
By: Judi Silvania
Very easy to navigate and understands
Very easy to navigate and understand
Insurer: MetLife
By: Thomas Hodder
Misinformation displaying one price the…
Misinformation displaying one price the charged a different without me being aware of a change
Insurer: Nationwide
By: customer
Its a scam!
Ive had to jump through hoops over $100! I have told everyone I talk to NOT to get Trupanion. My dog and I visit different dog parks on a daily basis and I make sure everyone knows not to go through Trupanion. My family and friends including people on social media know of my terrible experiences. I would NEVER continue with this company and am so grateful I got the trial through the shelter so I could see what a scam this company is!
Insurer: Trupanion
By: Nolan Oliver