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Quick & Easy
It was our first claim so we do have to pay the vet upfront but they filed the claim and we didn’t have to do anything else. We received the cheque for the covered costs about two weeks later.
Insurer: Trupanion Canada
By: Michaela
Thanks
My experience was fantastic- it was a very stressful time as we nearly lost my dog to pancreatitis but My dealings with Trupanion were seamless. Thanks
Insurer: Trupanion Canada
By: Shannon
Great customer oriented, no hassle
Recurrent issue dealt with no problems friendly and helpful making a stressful situation a little lighter and more hopeful.
Insurer: Trupanion Canada
By: Adnan
Trupanion Enrolment Review
This was an initial contact . It went well. All questions were answered and I was able to sign up with ease.
Insurer: Trupanion Canada
By: Anne
Great experiences always!!
Trupanion is always very quick with the processing of our claims. They have amazing communication with the clients which begins as soon as the Veterinarian puts in the claim. You are never left wondering about what’s next. I highly recommend Trupanion!
Insurer: Trupanion Canada
By: Karen
Trupanion is the way to go!
You guys are amazing! Super quick too
Insurer: Trupanion Canada
By: Barbara
After years of paying our insurance on time with no claims.
After years of paying our insurance on time, with no claims. our dog developed a heart condition that has created seizures. After meeting the deductible in the summer we were relieved to have support for these life long conditions. After 3 months of no problem, suddenly one of the meds was moved into a new deduction category. After chatting with support for over 20 minutes, and being told there are no supervisors available on the weekends. I now have to contact my vet and he has to appeal so that *maybe* they can join the two conditions. We had been very happy with the service and frankly paying the monthly fees. Now it feels like because we have used the service we are being punished. I no longer feel like recommending you all. In the last 2 months I've recommended twice to pet owners. Now, I won't be.
Insurer: Trupanion
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