217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Poor customer service and coding
Claim was coded incorrectly based upon a previous claim from 1.5 years ago. Told I had to appeal the claim by having vet provide additional documentation on claim. Plus I got an attitude from customer service rep.
Insurer: Trupanion
By: Andrea
Submitting claims is easy
Submitting claims is easy, efficiently processed and paid quickly
Insurer: MetLife
By: customer
Very easy to use
Very easy to use, I am thankful for that. No hassles so far
Insurer: MetLife
By: customer
It was very easy to submit claim
It was very easy to submit claim. My invoice had all the information needed & an email was sent to ask what payment type I would like.. the claim was paid quickly . Great service from a trustworthy company.
Insurer: MetLife
By: Denise Owens
Quick response to the vet for our claim…
Quick response to the vet for our claim during a visit
Insurer: Trupanion
By: Andrea
Getting pet insurance was one of my…
Getting pet insurance was one of my better decisions! Truly worth it! Knowing I have MetLife Pet Insurance helps with the cost of having a fur baby!
Insurer: MetLife
By: customer
Very easy to use and customer service…
Very easy to use and customer service is very responsive.
Insurer: Pets Best
By: Sandra
You make the process smooth
You make the process smooth, relatively easy and efficient and we appreciate your quick turn around on reimbursement! Thank you!
Insurer: Fetch
By: Rita Sue
Prompt attention prompt in processing claims for my…
Very prompt in processing claims for my two Cavapoos! Thank you!
Insurer: Fetch
By: Mary Ann Hartzell-Curran