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Associate was knowledgeable and was able to update my billing information in a timely manner.
Associate was knowledgeable and was able to update my billing information in a timely manner. Very pleasant!!
Insurer: Trupanion
By: Patricia
Because I have rarely had anything covered by Trupanion.
Because I have rarely had anything covered by Trupanion. I wonder if it would not have been wiser to just set up a special savings account for the dogs.
Insurer: Trupanion
By: Gail
Because my two phone calls one to buy insurance and one about a referral someone made to get me to sign up were handled well
Because my two phone calls , one to buy insurance and one about a referral someone made to get me to sign up were handled well
Insurer: Trupanion
By:
Because you are expensive and only cover each individual problem.
Because you are expensive and only cover each individual problem. I don't like that.
Insurer: Trupanion
By: Lisa
Both friendly and courteous a nd helpful
Both friendly and courteous a nd helpful
Insurer: Trupanion
By: Carmella
Covered with Care!
My pet vet and Trupanion worked together from estimated quote till payment- I didn’t have to get involved, and my insurance covered most of my dog’s procedure. I was able to focus on my dog’s care. It was seemless and reliable. I highly recommend Trupanion!
Insurer: Trupanion
By: Maureen
Customer service rep was friendly and professional.
Customer service rep was friendly and professional. She happily answered all my questions. I’m amazed at how fast and simple the claim filing process is and really appreciate that Trupanion is a local company.
Insurer: Trupanion
By: Danne
Dan was so kind and helpful.
Dan was so kind and helpful. I've never had pet insurance with another carrier, because my research showed that Trupanion was the best!
Insurer: Trupanion
By: Felicia
Down to earth and friendly on the phone No sales pitch and explained everything to me perfectly
Down to earth and friendly on the phone No sales pitch and explained everything to me perfectly
Insurer: Trupanion
By: Mike
Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH.
Emily was empathetic regarding an ongoing and extremely annoying and frustrating situation with Trupanion EVERY MONTH. I’m very disappointed and angry with Trupanion after being a great paying client for years and years. Shame on Trupanion for treating me this way. Call me for more info: Susan Kramer, 323-633-2198, policy TU000039632.
Insurer: Trupanion
By: Susan