219,818+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,818 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,866 reviews

4.9
Healthy Paws

11,194 reviews

4.9
Fetch

5,596 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,031 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 08, 2026

Great Communications and Service!

Great Communications! Fast response! Fast reimbursement! I recommend Fetch Pet Insurance. I was very satisfied with the insurance and service.

Insurer: Fetch

By: Linda

Verified May 08, 2026

Great customer service experiences

So far, my calls to MetLife Pet Insurance have been excellent. They’ve answered quickly, the representatives have all been based in the United States and speak very good English, and everyone has been pleasant to work with. I haven’t had to file a claim yet—hopefully I never need to—but their customer service has been great so far.

Insurer: MetLife

By: Simon H.

Verified May 08, 2026

Quick response

This company has been great with answering all of my questions promptly. I highly recommend.

Insurer: MetLife

By: Marla Cofrancesco

Verified May 08, 2026

Claims paid promptly with easy process

Claims paid promptly with easy process. Major claim deposited in my bank account in 15 minutes.

Insurer: Pumpkin

By: Jan Winn

Verified May 08, 2026

My last claim was submitted and…

My last claim was submitted and processed quickly and fairly. Always a plus when that happens with an insurance company.

Insurer: MetLife

By: Carlton

Verified May 08, 2026

Getting my pet the best quality policy…

Getting my pet the best quality policy insurance gives me what my cat's care for him for all his vet needs.

Insurer: MetLife

By: Angelia Casaretto-French

Verified May 08, 2026

Quick resolution to my claim.

Quick resolution to my claim.

Insurer: MetLife

By: Robert Kalil

May 08, 2026

Beware preexisting condition loophole and excuse

I purchased a dog with benign asymmetric testicles and neutering was not recommended at that time. Months later one testicle enlarged significantly. Spot denied the coverage based on a prexisting condition. The neutering was not recommended or planned initially and was only pursued based on substantial enlargement that occurred well after coverage. I would avoid this company whose top priority is finding reasons to avoid coverage. I was warned but didn't heed the warning about their use of preexisting conditions to justify non payment of a new illness.

Insurer: Spot

By: customer

Verified May 08, 2026

PERFECTION!!!!!

Nothing to say. Perfect!!! I’m so glad I got this pet insurance with such great reputable people.

Insurer: MetLife

By: Kelly

May 08, 2026

I insured a 6 month puppy just over a…

I insured a 6 month puppy just over a week after adopting from a shelter. There is a waiting period for the insurance to start. The second day after the accident portion of the coverage began my puppy passed a bloody bundle of sticks and needed to be hospitalized. Embrace will not cover it as there was no specific incident in which he ate a stick (he was just crazy about eating everything after being in the shelter his whole life and it was a constant battle). I know all insurance companies make their money by denying claims but this company aligned itself with USAA and I expected the same level of quality and service. They are nothing like USAA...

Insurer: Embrace

By: Thor Uremovich

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