219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Communications and Service!
Great Communications! Fast response! Fast reimbursement! I recommend Fetch Pet Insurance. I was very satisfied with the insurance and service.
Insurer: Fetch
By: Linda
Great customer service experiences
So far, my calls to MetLife Pet Insurance have been excellent. They’ve answered quickly, the representatives have all been based in the United States and speak very good English, and everyone has been pleasant to work with. I haven’t had to file a claim yet—hopefully I never need to—but their customer service has been great so far.
Insurer: MetLife
By: Simon H.
Quick response
This company has been great with answering all of my questions promptly. I highly recommend.
Insurer: MetLife
By: Marla Cofrancesco
Claims paid promptly with easy process
Claims paid promptly with easy process. Major claim deposited in my bank account in 15 minutes.
Insurer: Pumpkin
By: Jan Winn
My last claim was submitted and…
My last claim was submitted and processed quickly and fairly. Always a plus when that happens with an insurance company.
Insurer: MetLife
By: Carlton
Getting my pet the best quality policy…
Getting my pet the best quality policy insurance gives me what my cat's care for him for all his vet needs.
Insurer: MetLife
By: Angelia Casaretto-French
Quick resolution to my claim.
Quick resolution to my claim.
Insurer: MetLife
By: Robert Kalil
Beware preexisting condition loophole and excuse
I purchased a dog with benign asymmetric testicles and neutering was not recommended at that time. Months later one testicle enlarged significantly. Spot denied the coverage based on a prexisting condition. The neutering was not recommended or planned initially and was only pursued based on substantial enlargement that occurred well after coverage. I would avoid this company whose top priority is finding reasons to avoid coverage. I was warned but didn't heed the warning about their use of preexisting conditions to justify non payment of a new illness.
Insurer: Spot
By: customer
PERFECTION!!!!!
Nothing to say. Perfect!!! I’m so glad I got this pet insurance with such great reputable people.
Insurer: MetLife
By: Kelly
I insured a 6 month puppy just over a…
I insured a 6 month puppy just over a week after adopting from a shelter. There is a waiting period for the insurance to start. The second day after the accident portion of the coverage began my puppy passed a bloody bundle of sticks and needed to be hospitalized. Embrace will not cover it as there was no specific incident in which he ate a stick (he was just crazy about eating everything after being in the shelter his whole life and it was a constant battle). I know all insurance companies make their money by denying claims but this company aligned itself with USAA and I expected the same level of quality and service. They are nothing like USAA...
Insurer: Embrace
By: Thor Uremovich