154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 21, 2020

Excellent help when you need it the most!

This was the easiest part of the entire time my pup was sick. With all the stress and lack of sleep, HealthyPaws made it easy to submit our invoices, and we were reimbursed within days. Thank you for making this a smooth and easy process and also for all the help with our pile of vet bills! I have referred HealthyPaws to friends and family!

Insurer: Healthy Paws

By: Nishi

Useful
October 21, 2020

Couldn't Be Happier!!

I've never had a dog in my life before Luna, so I knew as soon as I got her back in 2017 that I needed pet insurance ASAP. I got her covered when she was 6 months old so she wouldn't have any pre-existing conditions. I read reviews for a bunch of insurance companies online, and I am SO glad I went with Healthy Paws! Every single time I've ever called them, I've been connected to a real person (in Washington!) who has compassionately and fully answered my questions or concerns. The claims process is quick and only ever takes a couple days, and then 90% of whatever is covered is deposited directly into my account. Recently, I got $600 of an over $700 emergency room bill reimbursed, which was HUGE for my peace of mind!! They're transparent about the annual deductible, which thankfully I'd already satisfied, and then they followed up with me personally afterward via email to ask how Luna was and make sure she was okay. The staff is friendly, the claims process is simple and intuitive, and there have never been any surprises in terms of what is or isn't covered. I am so glad I went with Healthy Paws, and I recommend them to all of my friends and family!

Insurer: Healthy Paws

By: Courtney

Useful
October 21, 2020

Poky but easy

I switched to PetsBest from Figo because of a big premium increase. I submitted my first claim recently and have had a good experience. There was no questioning of the claim and the reimbursement I felt I was due came through with no problem. Like many companies, PetsBest is currently working with pandemic issues, so the payment took longer than I'd anticipated, but they contacted me to let me know why there was a delay and that my claim was being processed. So far, I'm very happy!

Insurer: Pets Best

By: Nancy

Useful
Verified October 21, 2020

LOVE Healthy Paws Insurance! SO grateful for this company!!

I've never had a dog in my life before Luna, so I knew as soon as I got her back in 2017 that I needed pet insurance ASAP. I got her covered when she was 6 months old so she wouldn't have any pre-existing conditions. I read reviews for a bunch of insurance companies online, and I am SO glad I went with Healthy Paws! Every single time I've ever called them, I've been connected to a real person (in Washington!) who has compassionately and fully answered my questions or concerns. The claims process is quick and only ever takes a couple days, and then 90% of whatever is covered is deposited directly into my account. Recently, I got $600 of an over $700 emergency room bill reimbursed, which was HUGE for my peace of mind!! They're transparent about the annual deductible, which thankfully I'd already satisfied, and then they followed up with me personally afterward via email to ask how Luna was and make sure she was okay. The staff is friendly, the claims process is simple and intuitive, and there have never been any surprises in terms of what is or isn't covered. I am so glad I went with Healthy Paws, and I recommend them to all of my friends and family!

Insurer: Healthy Paws

By: Courtney Leer

October 21, 2020

Best insurance out there

I absolutely love HealthyPaws insurance for my dog and would highly recommend it to anyone who has a pet. A few of my friends, who're pet owners, have this insurance (per my recommendation) and they're very happy with it as well. Pros: - Customer service is excellent - Very prompt payment (most times getting reimbursed within 2 days of submitting a claim) - Excellent coverage - Got coverage on a test that most insurances don't cover Cons: - a bit pricy, but totally worth it, especially if you have a pet with health issues

Insurer: Healthy Paws

By: DIANA

Useful
Verified October 21, 2020

This insurance is the best!!!

I have never had an issue with claim with Trupanion. They are quick to respond and quick to pay as long as the situation is covered! I would recommend them to anyone! I will always have my pets covered with Trupanion!

Insurer: Trupanion

By: Cherie

Useful
October 21, 2020

One of the smartest decisions I ever made.

Like everyone I debated whether to get health insurance for my beautiful miniature poodle puppy, and opted to do so. As it turned out, she has had numerous medical problems, including epilepsy. Healthy Paws has been prompt in handling claims and staff members are responsive to any questions. I have strongly recommended Healthy Paws to dog owning friends.

Insurer: Healthy Paws

By: Elizabeth

Useful
Verified October 21, 2020

So happy with HealthyPaws insurance…

I absolutely love HealthyPaws insurance for my dog and would highly recommend it to anyone who has a pet. A few of my friends, who're pet owners, have this insurance (per my recommendation) and they're very happy with it as well. Pros: - Customer service is excellent - Very prompt payment (most times getting reimbursed within 2 days of submitting a claim) - Excellent coverage - Got coverage on a test that most insurances don't cover - Very easy to submit a claim Cons: - a bit pricy, but totally worth it, especially if you have a pet with health issues

Insurer: Healthy Paws

By: Diana

Verified October 21, 2020

A wise choice

Signing up with Healthy Paws was one of the wisest decisions I have made as a dog guardian. My beautiful miniature poodle developed significant medical issues and over the years I have found Healthy Paws' service to be prompt and fair. I recommend them wholeheartedly.

Insurer: Healthy Paws

By: Elizabeth Webber

October 21, 2020

Great experience

I worked with Monica and she was so informative and just a complete pleasure. I felt comfortable with my choice and she took the time to explain all of the options and answered any questions I had. Such a great experience and already sent her info to a friend who might be interested!

Insurer: Prudent Pet

By: Deidra Fraher

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