154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 29, 2020

Alicia Young was very helpful in explaining the various plans regarding our current plan and family situation so that we could make an informed decision for Finn’s health insurance.

Alicia Young was very helpful in explaining the various plans regarding our current plan and family situation so that we could make an informed decision for Finn’s health insurance.

Insurer: Trupanion

By: Irene

Useful
October 29, 2020

All the customer service agents are wonderful!

All the customer service agents are wonderful!!

Insurer: Trupanion

By: JC

Useful
October 29, 2020

Beth was wonderful.

Beth was wonderful. Extremely helpful, caring, kind, and she answered all of my questions (which were likely very annoying as she probably hears the same ones incessantly). She seemed to be a very good person, which is not an adjective I would ordinarily use about an insurance agent (no offense). Thank you, Beth. Thank you, Trupanion. (By the by, I'm so sorry your company name is so similar to that other name; thankfully, you seem, with the exception of your preexisting conditions policy for pets—sadly, there's no ACA for them—antithetical to pretty much all of the policies/beliefs that the other name espouses).

Insurer: Trupanion

By: Amy

Useful
October 29, 2020

Elin was amazing.

Elin was amazing. Very fast to respond, knowledgeable, kind. Everything you want when talking to support.

Insurer: Trupanion

By:

Useful
October 29, 2020

Pawsome experience

Erin was very friendly, knowledgeable, compassionate and sounded like a true dog lover. We talked about not just “business “ but our experience and relationship with our dogs. Hopefully this time I Didn’t had a bad choice choosing Trupanion. I am a Nationwide policy holder since 1999 with a very bad experience and that was a time to switch over.

Insurer: Trupanion

By: Henriette

Useful
October 29, 2020

every time i need information i get a reply within minutes.

every time i need information, i get a reply within minutes. for the first vet emergency, i spoke to someone who was so kind and informed that he gave us peace of mind during our little crisis. it was so appreciated.

Insurer: Trupanion

By:

Useful
October 28, 2020

Great experience with Pets Best

After significant research, I enrolled our family's 9-year old pomchi for Pets Best earlier this year and I'm happy I did. She was experiencing some GI issues recently and we took her to a nearby Banfield Pet Hospital for treatment, which turned out to be a sizeable expense. Fortunately, the Pets Best claims process was fully digital and I was able to easily upload a PDF itemized invoice to the portal. The claims processing period was around 4 weeks, which was a bit longer than expected but understandable given the pandemic. I received the reimbursement via direct deposit shortly after approval, net of the deductible and co-pay. In short, I am very satisfied with the service I received and will continue to use Pets Best for my pet insurance needs.

Insurer: Pets Best

By: Will

Verified October 28, 2020

I can’t say enough good things about Trupanion.

They are fair, fast, friendly and knowledgeable

Insurer: Trupanion

By: Kelly

Useful
October 28, 2020

Healthy Paws is efficient, simple usage and prompt with responses.

We have owned 9 dogs in our lifetime and never had pet insurance. In the past, 2 of our dogs became very ill with diabetes and blindness which became very costly. So as we grew wiser in our older years we decided to insure our 2 new pups. Unfortunately one of our dogs developed bladder stones and needed surgery. Healthy Paws did everything that it professes to do and the most important is paid 80% of the surgical bill. We were totally satisfied 😌

Insurer: Healthy Paws

By: Beatrice

Useful
Verified October 28, 2020

BEST PET INSURANCE

They always respond promptly, and filing a claim is very easy. I appreciate their attention to my pet's needs and they have a great personal touch, reaching out when they receive my claim making sure my pet is doing well. I have recommended them to all my friends and will continue to do so! It is a great company!

Insurer: Healthy Paws

By: Lois J

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