154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 31, 2020

They take way too long

They take so long with the claim process. I thought it was 1-2 days as they said but it's a lie. It takes almost a month or a month for them to process your claim. The service sucks. I tried to talk to them on the phone and waited an hour... And I contacted them through the online chat and even that took a long time? And I contacted them through email and it took them a week! Hire more people! But hey their wellness plan is a better deal than other companies.

Insurer: Pets Best

By: Phuong

Useful
Verified October 31, 2020

I highly recommend Healthy Paws

I highly recommend Healthy Paws. It has been the best decision that I have made for my dog. Healthy Paws has allowed my dog to have a luxating patella surgery done on both of her knees and a revision surgery. They have saved me thousands of dollars. I'm very thankful for Healthy Paws.

Insurer: Healthy Paws

By: Jennifer Ferreira

October 31, 2020

Caring service e

Warm yet professional response. Helpful. Clearly cared about my pet.

Insurer: Trupanion

By: Kathy

Useful
October 31, 2020

We love you guys and will be adding two more fur balls to the family next week!

We love you guys and will be adding two more fur balls to the family next week!

Insurer: Trupanion

By: Misha

Useful
October 31, 2020

Excellent coverage.

Excellent coverage. Always helpful

Insurer: Trupanion Canada

By: Kara

Useful
October 31, 2020

JDZ

Excellent customer service, everything explained, all questions answered- no pressure informative and I felt that we could trust this company to be there and to be honest.

Insurer: Trupanion Canada

By: Dove

Useful
October 31, 2020

Immediate response from Trupanion via text when the bill was submitted.

Immediate response from Trupanion via text when the bill was submitted. However, it is not clear when you have to update your direct deposit to get the amount via bank transfer. I ended up getting it via cheque when I was expecting a bank transfer

Insurer: Trupanion Canada

By: Maria

Useful
October 31, 2020

My family all use you so I’m confident that I will get good service.

My family all use you so I’m confident that I will get good service. You’re expensive though hence the 8 number.

Insurer: Trupanion Canada

By: Tina

Useful
October 31, 2020

Seamless. Thank you Trupanion.

The process was seamless and so quick. Only a handful of days from the claim submission to having the money in our account.

Insurer: Trupanion Canada

By: David

Useful
October 31, 2020

Very helpful

Very helpful

Insurer: Trupanion Canada

By: Marnie

Useful

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