208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great Insurance
Getting exactly what I expected I got the 14k annual coverage. Deductible of $250 with 80% coverage on bills. I so far have unfortunately had to submit 4 claims since getting my puppy. Claim submittal is extremely easy. After the claim is processed they give a document outlining the breakdown of the claim amount: show what amount goes toward deductible, what I pay for the coinsurance, and then what Figo paid out on the claim. Figo reaches out to the vet for any questions and so far I've had nothing extra to do on my claims apart from submitting them. I have surpassed my deductible for the year and now any claims I submit I get 80% reimbursed for. It helps ease my mind I have coverage for my dog and not have to worry about breaking the bank when something happens to him. When I have any questions it's been easy to call during their business hours and talk to a person about my concerns. The only thing that is missing that would put Figo at a 10 would be a wellness plan especially on puppies. First year of owning a dog and being responsible with them is quite expensive. Having a wellness plan would help mitigate these expenses. They could do a 2 year contract or something to help balance the costs. Overall, Figo is great pet insurance. While they are admittedly my only experience with Pet insurance I haven't been disappointed with them at all.
Insurer: Figo
By: JayKay
Excellent
I would like to share my experience with trupanion pet insurance. I had excellent service from trupanion. Dixie has been my pet for 8 years and she has always been in excellent health. However, the last 2 years I made a decision to get Dixie pet insurance through trupanion. I have had trupanion for 2 years now and I can honestly say that they came through for me at a time that Dixie needed them the most. Dixie was taken to the hospital and was diagnosed with pyometra, a life threatening emergency. Her uterus and ovaries needed to be removed urgently. The hospital Dixie went to had direct pay with trupanion. I called trupanion the night I was in the hospital with Dixie and they helped me and were with me every step of the way. Trupanion came through 90 percent. I only paid for 10 percent, deductible, and the physician consults. It was amazing. I appreciate trupanion for coming through for Dixie during this time. Dixie is now in the recovery phase. She is doing very well. My fiance and I wanted to thank trupanion for their excellent service. We are recommending them to all pet owners. Thank you trupanion!!!!!
Insurer: Trupanion
By: Doris
Thank you!
Mia is doing excellent after her illness. I really appreciate the prompt payment as well as the followup on her condition. Thank you!
Insurer: Nationwide
By: michele
satisfied very much
I have no any problem with this company, I am satisfied very much your service Thank you. Happy Holidays
Insurer: ASPCA
By: Nina
Cruz survived very aggressive cancer and Veterinary Pet Insurance was with us all the way
About three years ago our dog Cruz was diagnosed with a very aggressive cancer of the tonsils. He was expected to live about 4 to 6 months. He had surgery, followed by chemotherapy over the course of the next two years. VPI continued to renew our coverage and pay its share, even though the treatments were very expensive. Now, Cruz is completely off medication and still cancer-free. All the doctors are amazed, and we are very grateful.
Insurer: Nationwide
By: Bill
Shasta is the best watch dog
Shasta is doing fine, recovered from the bug bite. Thanks for asking..
Insurer: Nationwide
By: Rozalia
Claim Processing time is AWFUL
I've used Pets Best for two years and have until lately been very very happy with them in all regards. However, the current claim-processing time of NEARLY A MONTH is bordering on unacceptable. My dog's bills are substantial and i hold up my end of the deal by paying my (rising) premiums on time, submitting my claims as correctly as is humanly possible and never trying to be a scheister in regard to preexisting conditions or any coverage that i am not entitled to. But as the year comes to a close, i am watching my bank account dwindle as Pets Best sits on my claims for weeks. I don't know if it's an end-of-the year thing or a new management thing but i hope it gets resolved soon. I have stopped recommending Pets Best to anybody who will listen. In fact, I am not currently recommending Pets Best to anybody.
Insurer: Pets Best
By: JG
Life saver
Not sure what I would do without this insurance. My Mia was diagnosed with Cushings disease and high blood pressure. There have been so many tests. It's been a lifesaver having the insurance. It makes dealing with her illness a little more bearable. You have made it so easy to submit claims and so easy to get the reimbursement, and at a very affordable price. Thanks to all who have helped my Mia!
Insurer: Nationwide
By: Debra
Recommend to everyone
I have had Pets Best insurance for a number of years. Granted, having 2 dogs I have paid much more than I have received dollar wise, so far. However, it is such a comfort knowing I don't have to make any hard decisions when it comes to medical care for my dog. Pets Bests has paid everything as promised when I signed on with them. I recommend this insurance to everyone. I chose the best plan I could get and it's paying off.
Insurer: Pets Best
By: Sharon
Mercedes's very expensive emergency pyrometra surgery
As typical Insurance companies go, I was expecting Pet's Best to find some glitch and not pay my dog's very expensive emergency pyrometra surgery. I was pleasantly surprise that they paid out all that was owed to me.
Insurer: Pets Best
By: Jacqueline