209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
Very happy with insurance
Insurer: Hartville
By: sarah
Everyone needs figo!
Everyone needs to have figo for their pet! My pet recently got attacked and needed emergency surgery. The bill was pricey, but figo processed the claim in 2 days and the money was deposited soon after. Given the surgery, she had multiple follow ups. With one claim it was processed and paid within 4 hours. Going to the vet no longer induces any financial stress since I have never had to fight for a claim approval!
Insurer: Figo
By: Consumer
This is the worst company
This is the worst company I have ever encountered. I thought for a cause like animals they would at least be true to what they are branding which is to help owners and their pets but it is the complete opposite. I took on Trupanion a year ago because I had heard it was a good company to trust with any medical issues. 2 months ago we switched our stairs from carpet to hardwood and my dog unfortunately fell down the stairs and tore a ligament in his right leg and also needed joint repair because of this accident. My dog could not walk, he was laying down unable to move. We took him to the vet and that’s when our vet told us he needed immediate surgery. The vet put in his records that this was an accident as he fell down the stairs 3 days prior to our visit. He had surgery 2 days after that. We looked to trupanion to help with our payments though they declined our claims. Our vet reached out several times and trupanion did not care to look back and help us. We have called several times and spoken to dozens of people on their team but no one seemed to want to take a look they only told us it was not being covered by insurance. We have now contacted them to cancel our insurance with them though there are more ridiculous steps and procedures. Trupanion continues to reject our request to cover payments for my dogs surgery and everything that came along with that. Already I must worry about the fact that my dog still cannot walk and the vet says he will not properly walk for another couple of months and on top of this so must worry about this stupid insurance company and all the money we have put into it for no reason at all. Please do not sign up with this insurance company they will not help you, only will take money from you and refuse to pay for any medical issues the pet will come to have. Please share this with anyone you know who is with this company.
Insurer: Trupanion Canada
By: Nazanin
This is the worst company.
This is the worst company I have ever encountered. I thought for a cause like animals they would at least be true to what they are branding which is to help owners and their pets but it is the complete opposite. I took on Trupanion a year ago because I had heard it was a good company to trust with any medical issues. 2 months ago we switched our stairs from carpet to hardwood and my dog unfortunately fell down the stairs and tore a ligament in his right leg and also needed joint repair because of this accident. My dog could not walk, he was laying down unable to move. We took him to the vet and that’s when our vet told us he needed immediate surgery. The vet put in his records that this was an accident as he fell down the stairs 3 days prior to our visit. He had surgery 2 days after that. We looked to trupanion to help with our payments though they declined our claims. Our vet reached out several times and trupanion did not care to look back and help us. We have called several times and spoken to dozens of people on their team but no one seemed to want to take a look they only told us it was not being covered by insurance. We have now contacted them to cancel our insurance with them though there are more ridiculous steps and procedures. Trupanion continues to reject our request to cover payments for my dogs surgery and everything that came along with that. Already I must worry about the fact that my dog still cannot walk and the vet says he will not properly walk for another couple of months and on top of this so must worry about this stupid insurance company and all the money we have put into it for no reason at all. Please do not sign up with this insurance company they will not help you, only will take money from you and refuse to pay for any medical issues the pet will come to have. Please share this with anyone you know who is with this company.
Insurer: Trupanion Canada
By: Bonnie Fard
Best pet insurance!
Love their app and they process claims super fast.
Insurer: Figo
By: Katrina
Proud pet parent
Very simple and straightforward. Already recommended to others
Insurer: Trupanion Canada
By: Leann
Our vet submitted our form for us
Our vet submitted our form for us
Insurer: Trupanion Canada
By: Karen
Nobody's perfect.
Nobody's perfect. Otherwise, 10.
Insurer: Trupanion Canada
By: Joyce
Its been a year since I joined Trupanion and have always received excellent advice and support.
Its been a year since I joined Trupanion and have always received excellent advice and support.
Insurer: Trupanion Canada
By: Sylvie
It is a good insurance for pets.
It is a good insurance for pets. However, there is a bump in the road when it comes to paying the deductible if you need to take your pet to a vet in the US. The deductible on the Canadian policy is CAD but I had to pay the deductible in Florida in USD so am trying to recoup the difference.
Insurer: Trupanion Canada
By: Barb