209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have been with Trupanion for over 4…
I have been with Trupanion for over 4 years and it has been the most effective and excellent service I have ever received from an insurance company. Not even the insurance company for humans treat you the same way Trupanion does. Their prices are consistent and more important, their responsiveness and customer services are excellent. Please allow them to be your partner for all your pet's needs. Fast, reliable and trustworthy. Thanks for taking care of my dog Trupanion :-) I just wanted to clarify a point after reading some reviews. Your monthly payment could go up every time you renew but the increases in my account have been reasonable. I have had years that the insurance does not increase at all which I appreciate. You always have the option of opting out if you disagree but is unfair to rate an entire service that a company has provided you over the years as poor because of this reason. Believe me, I would not like my premium to increase at all, but over the years, the company has treated me and my dog amazingly. I understand that every case is different but please understand that there is an entire team behind the Trupanion name, not only the underwriters of the policy.
Insurer: Trupanion
By: Laz Newhall
I’ve had PetsBest for 2 years now and…
I’ve had PetsBest for 2 years now and has to use it for the first time a couple of months ago. My fur ball had to have emergency surgery in December and had a few complications. I filed my claim online and voila one month later the claim has been processed and payment is on the way. It was simple and there were no complicated forms to submit. Couldn’t be happier!
Insurer: Pets Best
By: Camila
Highly recommend!!
Figo has always paid my claims right away. Having a chronically sick pet is a very stressful situation so having Figo has brought some relief to my sad situation.
Insurer: Figo
By: Wendy Almon
The best Insurance Company!
Embrace has been awesome to us through a challenging year with Joey. They have paid all the claims, in a timely manner and have been very kind to us. I wish there were an insurance company for humans that was as compassionate and professional as Embrace. Thank you to all the Embrace staff members!
Insurer: Embrace
By: Shirlane
TPLO surgery for Golden Doodle
Our 6 year old Golden Doodle Sophie unfortunately tore her cruciate ligament and had to have TPLO surgery to repair her leg in January 2020. We have had Trupanion insurance since Sophie was 8 weeks old and have been fortunate in that we have never had to make a claim as we never had any issues with her. TPLO surgery is pretty major and worrying for a pet owner to say the least. It also not cheap and can be a big hit to the pocket book. The day of Sophie's surgery we arrived to pick her up at the vet and received all the post operation information and then were told that Trupanion had already settled most of the bill under our policy. I was so impressed that my vet was able to contact Trupanion and they directly paid the vet so quickly vs. me having to pay the full $4000 bill and submit for reimbursement. On top of that they sent a follow up email with all details of what they covered and ended the email with a nice note asking us to give Sophie lots of hugs! Thank you Trupanion, you really do stand behind all that you advertise. For anyone looking for pet insurance, while you might find cheaper out there I can tell you from experience, Trupanion provides no hassle complete coverage for your pet when you need them the most!!
Insurer: Trupanion
By: Mel
No regrets
My 6 month old lab puppy got into my daughters ADD medication and chewed a few capsules. Fortunately we figured this out quickly and got him treated at the local emergency animal hospital and he’s now back home and doing well. I submitted the claim to Trupanion the day he came home from the hospital which was a quick and easy process. Within a few days I was given the summary of my claim and the money was in my account by the next day. I am extremely impressed by the ease and efficiency of the claim process and this experience assured me I made the right decision to purchase pet insurance with Trupanion.
Insurer: Trupanion
By: Carla
Claims have never once been denied!
I cannot say enough good things about Embrace. I originally purchased pet insurance through Embrace when I got my Labradoodle Max as a puppy with plans to cancel it after he was a year old and had all his shots/neutering. However, when Max was a puppy I found out that he has severe allergies that have resulted in frequent vet trips and medications, so I decided to keep his pet insurance through Embrace. He eventually was placed on immunotherapy treatment shots weekly & Cytopoint shots monthly - both of which are not cheap! Embrace has covered every single one of his claims since day 1 - and I have never once had to argue with them about reimbursement or have them deny a claim. The claim process is so simple and can be done on their website, via email, mail or fax, and after you submit a claim.. Voila! You get a reimbursement check in the mail! They have even covered emergency hospital trips that were after hours. Customer service is awesome as well! I literally recommend Embrace to every pet owner I meet!
Insurer: Embrace
By: Nina
Hands down, the best out there!
With our previous dog, we had gotten pet insurance with a well known national company...and other than routine wellness claims (which went to a deductible), they repeatedly used loopholes and exclusions to deny claims (e.g. a follow up visit for a drug reaction that had caused liver toxicity became "a pre-existing condition"?). When we got a new dog, I asked our vets' front office staff (one in FL and one in NC) which insurance company THEY thought was easiest to work with and had the best coverage. They both said "EMBRACE". We bought a policy from them for our new Lab puppy and all Wellness claims went through easily. This was then followed by 2 events of eating weird things (first at age 1, and recently at age 3+.) Despite having to go to 3 different vet hospitals within 36 hours in order to avoid surgery for a foreign object, Embrace sorted it all out and covered their 80% with no hassle. They processed it all clearly and seamlessly. SO much better that the other company!!!!
Insurer: Embrace
By: Elise
A wonderful resource.
Jasmine was a wonderful resource ~ knows the product and offered clear explanation. Her patience and kindness were truly appreciated during my decision making process. I signed up for the total plan ! Thank you ~
Insurer: AKC
By: Jodie
No issues so far and the agent I dealt with when discussing my first claim was very friendly
No issues so far, and the agent I dealt with when discussing my first claim was very friendly
Insurer: Trupanion Canada
By: Shannon