215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Used to be good, not so much anymore
Customer service is friendly and efficient but other than that I would no longer recommend Pets Best to anyone who asks my opinion on pet insurance. The premiums go up exponentially every year. It is not just modest increases with age as one would expect. They tell me it's because my pets are older... they are not puppies anymore but at 5 years old (when the premiums really started to increase) I would not call that elderly. It's almost not affordable anymore even with modifying my policy every year to cover less and less. Claims used to be fairly quick and easy (submit online, hear back within 2-3 weeks). However, now it is taking months to get a claim processed. I am not sure what happened with this company but I wish I had researched more before signing on with them. Now I'm "stuck" with them because any condition my pets have now will be considered a pre-existing condition and won't be covered.
Insurer: Pets Best
By: KG
With the app it is so easy to submit invoices
Great service and app, all available on your phone
Insurer: Nationwide
By: Herb
The best
Healthy Paws has been there for us everytime we have needed them, they are helpful, quick responding and caring. I have insurance for my dogs because I never want to have to make a decision based on financial abilities. Some people think insurance is a waste of money until you need it! We have needed it on several occasions from a spleen removal @4k to on going mast cell disease which has to be well over 6, and healthy paws has been there every single time we need them, just make sure you get your wellness check when you sign up.. that is it, after a short waiting period, your all set to go! 💚
Insurer: Healthy Paws
By: Christy
Great and easy process
Nationwide made the claim process quick and easy. Wouldn't change a thing!
Insurer: Nationwide
By: Sara
Quick response, easy process
Despite the anxiety over my dog needing surgery, the claim process and response time was awesome. I don’t worry about getting needed care with Nationwide in my corner
Insurer: Nationwide
By: Barbara
Nationwide is simply the best
Nationwide is simply the best and they really care about your pet. The app is so easy to use. People healthcare should be this easy!! All our very best to you, especially during this time. Our pets are our comfort and therapy all in one! We are grateful to you.
Insurer: Nationwide
By: Kristin
Excellent service
Five days from submission of claim to deposit in account!!! Cannot beat this...
Insurer: Nationwide
By: Ralph
Happy Healthy Puppy
With a puppy we went with coverage that includes routine care. It's expensive but so far we've been to the vet for regular visits, shots, and a cough and digestive issue - so it has been worth it. Reimbursements amounts are ok - hoping once minimum is covered things will be better.
Insurer: Nationwide
By: Patricia
very good ins. and ony for it i would have been out alot of money
all round no problems.. I really needed this ins.
Insurer: Nationwide
By: kieran
Great customer service
Great customer service and easy claim process
Insurer: Nationwide
By: Scott