154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 25, 2020

Great company !

Could not be more pleased,start to finish . Wish all ins claims worked this smoothly.

Insurer: Trupanion

By:

Useful
December 24, 2020

You need live operators to answer…

You need live operators to answer phone. They need to answer questions NOT direct to written material for you to research your questions-PERIOD!

Insurer: Pets Best

By: steve bauer

December 24, 2020

congradulations

I am so grateful for all the customer service care, !

Insurer: Pets Plus Us

By: pam

Useful
Verified December 24, 2020

Nicest customer service reps and quick turnaround.

My first claim with Trupanion was the most pleasant experience at a time when insurance is the last thing you want to think about when your pet i has a terminal illness. The customer service representatives were really nice and knowledgeable and my claim was processed quickly.

Insurer: Trupanion

By: Katrina

Useful
December 24, 2020

Quick, professional and on point

I was reimbursed for services within one week

Insurer: Pets Best

By: Ebony

Useful
December 24, 2020

They don’t pay all claims

I've been paying for insurance and wellness benefits but have only used the wellness portion. It's terrible! They deny most of my claims as being 'covered already under some contract clause'. 1 hour per phone call just to hear some contract clause says they can't pay. Save your money and go somewhere else. They are correct in their response. Wellness is not insurance and did not cover what I paid... it’s a complete loser for me!

Insurer: Pets Best

By: Jason Howe

Verified December 24, 2020

This company Healthy Paws deserves all…

This company Healthy Paws deserves all the highest ratings. I have had coverage since 2016 and have not been disappointed once. Quick responses to all questions and reimbursement is quick and fair. I wish everyone could at least try this company as it takes a lot of the financial worry of having to go to the vet.

Insurer: Healthy Paws

By: Rita

December 24, 2020

A pet insurance plan that saves you money in the long run.

Healthy Paws pet insurance has been the easiest company I have ever dealt with. In the past we had another recommend company and the coverage was lousy, as was the claim response. We go this insurance when our pup was 9 weeks, would not change for anyone. Claims can be submitted online and the response is very quick as is reimbursement. You will save money in the long run, well worth signing up.

Insurer: Healthy Paws

By: Rita

Useful
December 24, 2020

Thank for being there for my sweet Nicky.

All your phone people were always kind & knowledgeable. You helped with the care of our Nicky for many years. You also paid promptly & fairly. I would highly recommend you .

Insurer: ASPCA

By: Amy

Useful
Verified December 24, 2020

Spot insurance was prompt and great…Great service

Spot insurance was prompt and great service.

Insurer: Spot

By: JH

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