154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,229 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,311 reviews
10,744 reviews
27,422 reviews
62,926 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy claims
Easy claims, great platform. Worth the piece of mind!
Insurer: Spot
By: Stephanie
Outstanding Support and Customer Service
Every part of joining Trupanion has been impressive. I had compared so many pet insurances before signing on and Trupanion offed excellent and instant customer service and support. My pet had to have surgery and Trupanion was there for me every step. I am SO glad We joined the Trupanion family!!!!
Insurer: Trupanion
By: Kathleen
Good customer service and support
Customer service was quick and courteous in resolving my problem and answered my additional questions knowledgeable and efficiently.
Insurer: Nationwide
By: Misty Bradley
MetLife is worth the cost of insurance…
MetLife is worth the cost of insurance because they actually cover many things and our other pet insurance we had for the past 6 years, didn’t.
Insurer: MetLife
By: Jamie G
SCAM
I’ve been trying to cancel my subscription and the company has made it nearly impossible to do so. I have screenshots showing that: • There is no cancellation option anywhere on their website. • Their chat service provides no cancellation path or instructions. • Their Help Center returns no results when searching “cancel.” The only cancellation method they provide is calling in, but when you call, you’re placed on hold for hours. This means there is no actual way to cancel, which feels intentionally obstructive. At this point, I’m going to dispute the charges through my credit card and report the transaction as unauthorized since they’re not allowing me to cancel through any reasonable means. This isn’t the first issue I’ve had with them. My dog contracted leptospirosis, a condition explicitly covered under the policy at the time, and they still spent six months fighting the claim before finally reimbursing me. When an insurance company refuses to honor coverage you paid for — and then makes canceling nearly impossible — that’s unacceptable.
Insurer: Pets Best
By: Jen E
Extremely helpful
Amanda was helpful , patient kind and professional! She is a true asset to your organization!
Insurer: Fetch
By: Ellyshattered_tatted
The sign up process was very easy and…
The sign up process was very easy and explained for what it does.
Insurer: Nationwide
By: Sadness because of you CHINA
Embrace Answers
The rep I spoke to was very understanding and said to submit my claim for my lost pet again and she’ll see if they will honor it. Anytime I had questions they were there to help me . It’s great knowing the company is truly animal friendly !
Insurer: Embrace
By: silvia scotti
Affordable and easy Claim Reimbursement Process
Healthy Paws has helped to make a really difficult time more manageable. Just having piece of mind that we would have some financial support when our 1.5 year old cat had a serious health concern has been well worth the monthly cost of the insurance policy. Claim submission and reimbursement has been incredibly easy and quick, and communication is great. They care about our little Augie and want to make sure he gets the care he needs. I highly recommend Healthy Paws if you are looking for insurance for your pet.
Insurer: Healthy Paws
By: Kathryn Phipps
Bethany was great
Bethany was great. She answered all the questions I have for the policy and helped me understand more of the details. She even helps set up a future date for the policy to begin. Communication is way better than my current pet insurance company.
Insurer: Prudent Pet
By: Helen Lam