210,146+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,146 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick, easy, and they actually care about my Winnie
So easy and quick and they’re so kind. I’ve had the best experience with submitting claims and asking questions to customer service. This is one of those companies that really care about what they do and it shows. The app is intuitive and easy to use and reimbursements come SO QUICK. Having this policy takes such a big weight off my shoulders knowing I’ll never have to worry about whether to get Winnie the care she needs or have money for rent the nicest month.
Insurer: Healthy Paws
By: Emily
You guys have been wonderful!
You guys have been wonderful. After forty-one years of having three miniature dachshunds in our lives and having no insurance, we heard about Trupanion. So with Kaiser Bismarck von König, aka Tito, we signed up. And we are thankful we did. Tito has either a serious allergy to something or some thus-far undiscovered genetic condition, but his throat congestion is heartbreaking to witness. He is such a good-natured and beautiful puppy, but he has this one "little" problem that we haven't solved yet. Because of our age, we know that Tito will most probably be our last dog. Thanks for the incredible promptness of your payments directly to the generalist vets, the specialists, and to us. We are so grateful to have your insurance.
Insurer: Trupanion
By: Drs. Bruce King and Margaret King
I recently got a policy with Pets Best…
I recently got a policy with Pets Best and filing claims couldn't be easier and the response was fast. The option of direct deposit is a plus. Speaking with a representative is fast hardly any wait time and they answered all my questions! Very happy i got a policy!
Insurer: Pets Best
By: Toni
Avoid at all costs
Awful. Save your money and go elsewhere. Will have long wait times, I had to wait over a month to hear back on my claim.
Insurer: Pets Best
By: Nick
Truly the best pet insurance
I have an almost four year old french bulldog who has a few health issues, one of which is recurring aspiration pneumonia. This diagnosis has rung me up some serious vet bills but Pets Best Pet Health Insurance has saved my buns with bills. They process claims and reimburse you in a timely manner. You may have to wait a few weeks but I know people who have to wait months for reimbursement and the amount is no where near what Pets Best will reimburse you. I'm a real customer with a real dog who requires a lot financially and she wouldn't be here, and I would be in serious debt, without Pets Best. Thank you Pets Best Pet Health Insurance!
Insurer: Pets Best
By: Jessie Tries
ASPCA Saved My Cat's Life!!
After extensive vet/emergency care visits from the beginning of November through January to find out that my cat Rupert had a brain tumor, the tumor was successfully removed by a neurological surgeon at a local VSEC hospital. All this to say that I incurred extremely large vet bills and ASPCA stepped up to the plate to process claims submitted in a timely matter. While I still am waiting for the last (and hopefully final) claim to be processed, I am confident that it will be completed in a timely manner. If it wasn't for this insurance, I would either had to re-mortgage my home (just kidding) or send my sweetie over the rainbow bridge (not kidding). As an aside, when calling ASPCA for questions/claims follow up, I cannot express how professional and compassionate these folks are. Many conversations with different folks at ASPCA have helped me to focus on my cat's illness/recovery and not worry about what it was going to cost to save his life. I am truly indebted to this pet insurance and strongly suggest if you do not have pet insurance now, GET IT!!!!!!! ASPCA is definitely the way to go!!!!!
Insurer: ASPCA
By: Candy
I am a real customer with a real pet
I am a real customer with a real pet. I have had a policy for eight years with one mild claim until this year. My year my dog developed some significant health issues and amassed a substantial bill in short order over the holidays. I can only say I wish they did human insurance; they are far better to deal with than the evil empire of human health insurance providers. Simple and straight forward. Pay your deductible; They pay 90% (but no exam fee's). They share that upfront and live up to it on the back end. Yes they've have mild annual adjustments to the premium but nothing that really raised an eyebrow. They even pay for the an RX diet if needed for the diagnosis. Again I am a real person, there were times I thought about saving a few bucks and cancelling the policy. Obviously I am happy I did not. Keep in mind that the average living thing (Dog, Cat or Human) will spend more on health care in the last two years of life than all the rest of life combined (Generally). It's a good investment. Buy the policy young! Research your desired pet, use a reputable breeder and don't rack up pre-existing issues.
Insurer: Trupanion
By: XNYKR
I've only been using Pets Best for a…
I've only been using Pets Best for a short period of time. I can say I'm impressed with their customer service and phone app. However, I feel the claims timeline could be faster.
Insurer: Pets Best
By: Henry
Embrace your furbabies for peace of mind
This is the first time we have ever purchased insurance for our furbabies. We decided when we adopted a 9 year old Scottish Terrier rescue and then an 8 week old Scottish terrier puppy that we would look into pet insurance due to our previous scottie rescue that we adopted at 3 years old became sick at age 11 and the monthly medical expenses were so high we couldn't afford to go to specialist to find out what the underlying problem was. We had to rely on the local vet who just threw multiple medications at her and she passed away 6 months later. We were devastated and decided if we ever adopted another rescue we would have insurance. The 9 year old rescue was healthy except for allergies, which is a pre-existing condition and not covered by any insurance. We actually thought we wouldn't be able to afford the insurance because it would be too expensive on a senior scottie. We looked into several different insurance companies and liked the fact that we could pick the amount of coverage and deductible we wanted or could afford. We also were insuring our puppy. We inquired with several companies and decided on Embrace. After paying our first month premium, we requested a complete medical review so we knew what was covered and what wouldn't be covered so there wouldn't be any surprises. The insurance was a decent price for 2 scotties. 6 months after purchasing the insurance our senior was diagnosed with osteoarthritis. I sent in the claim and it was approved within 1 week. Recently our rescue was diagnosed with a tumor on her eye and they found a mass under her tongue. I sent in a pre-auth to find outif it was covered. Received the answer and what they approved and what our out of pocket cost would be. They covered most of the surgery and minus the deductible knew what we were responsible for. Thanks to Embrace, we were able to get the surgery she needed. They covered everything they said they would. We feel at ease knowing that we don't have to worry about whether we can afford getting the best medical care when our furbabies get sick or injured because Embrace has us covered.
Insurer: Embrace
By: Tammy
Best pet insurance company by far!
Best pet insurance company by far!
Insurer: Healthy Paws
By: Renetia Shepard