154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 02, 2021

Amazing service

Excellent service and everyone is so friendly

Insurer: Trupanion

By: Beverly

Useful
January 02, 2021

Wonderful supportive company

Embrace has excellent personnel Very prompt service

Insurer: Embrace

By: Judy

Useful
January 02, 2021

Claims were paid

My dog had some serious health issues during the last six months resulting in some large claims. Although the time to process the claims was a bit long, all of the claims were paid without question. Sadly, we lost her at the beginning of December and Pet’s Best proactively refunded the premium for the remainder of the policy year. They also sent me a sympathy note. I was very impressed with this service at the end of my sweet girl’s life.

Insurer: Pets Best

By: Kim

Useful
January 02, 2021

I'd give them 6 stars if I could

I opened the policy for my dog a couple years ago, and hadn't ever really used it. Every time I took Chewy to the vet for a check up, it was a smaller bill, so I kept forgetting to submit the reimbursement request. But when crisis struck, and Chewy needed emergency surgery, the bill for that was another matter. It was SO easy to submit the claim, and they were super quick to handle it, even though it was the holidays. No hoops to jump through, no interrogations, no hassle. For the small amount I pay every month, it is WELL worth every penny to have this insurance for when you need it most.

Insurer: Pets Best

By: Mel Irish

January 02, 2021

Trupanion = Love ??

Love Trupanion. Fast and efficient and so caring about my boy Shiloh. Happy New Yesr to you all

Insurer: Trupanion Canada

By:

Useful
January 02, 2021

Quick response

Quick response to the claim made by my vet.

Insurer: Trupanion Canada

By:

Useful
January 02, 2021

Came through again!

Sent the claim and 3 days later, I was reimbursed.

Insurer: Trupanion Canada

By:

Useful
January 02, 2021

Clear information and great customer service

The customer servic agent was very friendly and helpful. Information on the website and in the policy itself was clearly laid out.

Insurer: Trupanion Canada

By:

Useful
January 02, 2021

Trupanion is becoming very very expensive much more then it was before.

Trupanion is becoming very very expensive much more then it was before. I have 4 dogs covered rates go up every year.

Insurer: Trupanion Canada

By:

Useful
January 02, 2021

Great customer service!

Very easy and fast to take care of claim. Takes the worry and torment from having to deal with the claim especially when your pet isn’t feeling well.

Insurer: Trupanion Canada

By:

Useful

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