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I've been with Embrace for over a year now. Every time I've needed assistance they have been pleasant, quick and informative. This is my first experience having pet insurance and I was leery of what it would entail. I'm impressed. Thanks!

Pet name:Sello, Breed:Rhodesian RidgebackInjury: Acetabular fracture right hind The first claim takes awhile to settle down. We had no previous claim but it takes time to proof to the insurer. We have a promise but no payment yet.

Pet name:Sello, Breed:Rhodesian RidgebackInjury: Acetabular fracture right hind The first claim takes awhile to settle down. We had no previous claim but it takes time to proof to the insurer. We have a promise but no payment yet.

Our dog, Lilly, had to have a mass removed from her abdomen after 2 vets could not say exactly what it was. Luckily, it turned out to be a benign growth and she is totally recovered and back to her normal self. I called Healthy Paws about the claim and spoke to a very nice and helpful representative who was able to tell me that they had not received the claim from the vet at that point. After I called the vet to remind them to send in the claim, I received a check for the surgery within a week. They have always been friendly and courteous and prompt in handling any questions or claims.

Embrace responded very quickly via email and explained exactly what I needed to submit in order for my claim to be processed. I am getting about a 40% reimbursement and appreciate it. I was with another company many years back, and I never was reimbursed for anything. I was not sure why I had insurance. Embrace has renewed my faith in pet insurance.

I HAD GOOD EXPERIENCE SO FAR , TRUPANION IS FAST AND GOOD CUSTOMER SERVICE TOO. QUITE IMPRESSED

I HAD GOOD EXPERIENCE SO FAR , TRUPANION IS FAST AND GOOD CUSTOMER SERVICE TOO. QUITE IMPRESSED

Very happy with Trupanion for handling my Dog's claim. Sent the forms and invoices. In 2 days I received the email about confirmation and within a week the claim was processed.The cheque took longer than expected. Hopefully the premium will not go up due to the claim..will see.

Very happy with Trupanion for handling my Dog's claim. Sent the forms and invoices. In 2 days I received the email about confirmation and within a week the claim was processed.The cheque took longer than expected. Hopefully the premium will not go up due to the claim..will see.

I got my lab mix, Charlie, in the summer of 2011 and started looking for some pet insurance. I did a lot of research into the various pet insurances and came across Healthy Paws. I have been more than happy with the plan I have chosen and the service I have received! I have put in a couple of claims and have been very very happy with the excellent customer service and how quickly my claims were handled. I highly recommend Healthy Paws.