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Quick response helpful
Quick response, helpful
Insurer: Trupanion
By:
Pleased with Trupanion
Rapid evaluation and reimbursement
Insurer: Trupanion
By:
Excellent customer service
Representative was informative and very helpful to our needs
Insurer: Trupanion
By:
Lina_Felix
Satisfied despite the claim not being covered.
Insurer: Trupanion
By:
so personable helpful caring.
so personable, helpful, caring... please never change your staffing. Trupanion has heart the way it is. I hope the owners never decide to go cheap and outsource. That would be tragic. Your company actually answers the phone and you are able to converse with a caring rep. That is a rarity these days.
Insurer: Trupanion
By:
Quality Provider
Submissions receive a very timely response.
Insurer: Trupanion
By:
Claim approved before we got home!
Thankfully we didn’t meet our deductible. But, I was so impressed by the speed with which things were handled. I received an email confirming the claim had been opened and approved before my wife got home from our vets office with our dog.
Insurer: Trupanion
By:
The agent was knowledgeable and communicated well.
The agent was knowledgeable and communicated well. All our questions were answered satisfactorily and the follow thru was as promised.
Insurer: Trupanion
By:
Best Service Ever!
The claim was put in 12/26 and paid on 12/31! What can be better than that? Thank you Trupanion
Insurer: Trupanion
By:
The speed the friendliness of anyone and everyone I’ve had assist me and how quickly reimbursements are provided is just phenomenal!
The speed, the friendliness of anyone and everyone I’ve had assist me, and how quickly reimbursements are provided is just phenomenal!
Insurer: Trupanion
By: