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Very knowledgeable and compassionate.
Very knowledgeable and compassionate.
Insurer: Trupanion
By:
Positive Experiences
As always, Cherub's claims have been handled expeditiously.
Insurer: Trupanion
By:
Easy to submit claims
Easy to submit claims
Insurer: Trupanion
By:
10/10 customer service
Excellent customer service!
Insurer: Trupanion
By:
Quick reimbursement
Fast and easy claim service. I appreciate the good customer service.
Insurer: Trupanion
By:
Great and informative customer service.I liked that I was enrolled immediately.
Great and informative customer service.I liked that I was enrolled immediately.
Insurer: Trupanion
By:
Great customer service and easy claim submission.
Great customer service and easy claim submission.
Insurer: Trupanion
By:
Excellent company
Great speedy claim respons
Insurer: Trupanion
By:
Process was fine, disappointing outcome
I got so little of the bill covered, it was a little shocking and definitely a letdown for my first claims experience. Submitting the claim was easy enough, but it took a very long time to process. Even though I was warned of that, it was a long time to wait to get disappointing news. I think there could have been more clarity upfront, perhaps in the signing up, about what I wouldn't get covered. The process was simple enough, and I guess I will bank on getting more coverage in an emergency situation, but I can't fully recommend Trupanion at this point based on the cost and rather limited benefit.
Insurer: Trupanion
By: