Find and read reviews with confidence

Embrace is easy. The staff is easy to talk to, and receptive to emails and phone calls. The policy is fair. It gives me peace of mind to know my girls are covered by this insurance policy.

Our goofy, 18-month old labradoodle, Wilbur, jumped our fence and was hit by a car. He had extensive injuries and required speciality care at a trauma center. His hind leg had to be amputated and he was in the pet hospital for a week. Fortunately, we had insurance that covered 80% of the almost 10K bill. During the crisis, we made decisions based on his health and quality of life--since we had the insurance, we thankfully never had to make decisions based on the cost of his care. Our reimbursement check came from Healthy Paws before our credit card statement! Easy claim to file. Our tri-pawd is doing amazing and we look forward to many years of love and fun with him!

My 1 year old boxer, Roxy, woke up one morning vomiting multiple times within a short time. We took her into the vet, an x-ray was done which revealed that she had swallowed a metal foreign object. The vet tried to remove it with a scope, however he was unsuccessful and Roxy had to have major surgery to remove it. She is recovering nicely, however the bill was almost $2K. We printed off the Healthy Paws claim form, and took it to our vet the day Roxy came home. They completed it and faxed it in. I received an e-mail from Healthy Paws the same day saying they needed more information to process the claim, my vet sent the information that day and I received another e-mail that day from them saying the claim was being processed and they would do their best to complete it within 10 business days. They kept their promise and I received a check in the mail about 2 weeks after the surgery. Our deductible was $200 and they paid 90% of the remaining balance less the exam fee just as they promised. They also have contacted us to see how Roxy is recovering. I would highly recommend them to anyone needing pet insurance. This definitely has made this experience less stressful for us. Roxy is doing well, and we only have a small portion of a large bill to pay ourselves.

This company is terrific. Their rates a competitive.They are very clear as to what is covered and offer a range of plans to suit one's needs. We have two dogs on the plan and they have had a few problems. Healthy Paws has been quick on the turnaround and responsive when we have questions. They explain everything so anyone can understand! Their service is exceptional and it shows how much they care. I'd recommend Healthy Paws to anyone looking for a quality pet insurance company.

I generally don't write reviews, but I have been so happy with Healthy Paws that I feel compelled to share a positive review. Over the past year and 1/2, my dog has had a two knee surgeries, and most recently a strange immune system reaction where ultimately, she ended up at an emergency referral hospital for emergency overnight treatment. Upon submitting my claims, Healthy Paws immediately reviewed the invoices, communicated with me that they had been received and reviewed, and within a week, I had my reimbursement checks for my claims. Their professionalism is admirable. After much research about pet insurance, I am very happy I decided to get a Healthy Paws policy. These two experiences with Healthy Paws gives me peace of mind.

Next to adopting Chauncy this was the best move I ever made. I choose another company that was offered where I work. I cancelled when I found out they would only cover what was in their book. I found out the man who is owner of Pet's Best left this company as he felt they didn't put the pet first. Thus far Pet's Best has paid quite a bit of money to keep my guy's liver in check.

After my first cat, who has several health issues, I vowed to always get pet insurance for any pet that walked through my door. When two young kittens showed up at my door, we started hunting for the best insurance we could find. We finally decided on Healthy Paws Pet Insurance. Until recently, we really haven't had to use Healthy Paws too much. The past couple of weeks, one of my 3 year old cats started having trouble with seizures and urine retention. After running several diagnostic tests, the vets were still stumped as to what the underlying issue could be. The bills were rapidly building and I kept thinking, "How on earth could we afford all this if we didn't have insurance?!" Every claim that we have submitted to Healthy Paws has been processed at lightning speed and they have covered the majority of the costs. It was amazing to be able to focus solely on what needed to be done for my cat instead of having to worry about the mounting bills. I'm happy to say that my cat has been slowly recovering and gets a little better every day. The customer service provided by Healthy Paws is unbelievable. The really are interested and invested in helping people and their pets. We are so glad that we have Healthy Paws and can rest easy knowing that if a crisis arises, we have Healthy Paws on our side.

Embrace is the best insurance on the market. Friendly, great website, great turn around time, they are on top of their game and I am 100% pleased and satisfied that I elected to have coverage with Embrace for both my furry babies - (dog & cat). And I promote Embrace at every opportunity....a tip to the Embrace marketing people - you should really have a name presence at Angel Animal Medical Ctr. in Boston, MA - I know that VPI promotes themselves their all the time. VPI gives pet insurance a bad name. I have had coverage in previous years with the following: VPI - absolutely THE worst - slow pay, coverage is horrible when it comes to the claim, it always and issue...I had the best policy you could buy including the cancer rider - 24Petwatch is horrible! same issues poor turn around time, always an issue when it came to paying claims I had the best policy you could buy including the cancer rider Pets Best - not really - they are just ok - and payment time is terrible - I had the best policy you could buy including the cancer rider, there were still issues when it came to claims

Throughout his bouts of illness and finally, his passing,my dog Louie and I received care and compassion from Embrace in the form of e-mails and even a phone call to see how he was doing! Prompt payment of claims is terrific, too. Thank you Embrace for making a difficult process more bearable.

My husband and I are young health-care professionals who adopted a rescue dog as our first "child" last year. We knew that her health was an essential component of the committment we had made in adopting her so we decided to get health insurance so that we could make medical decisions based on her best interest and not our financial constraints. I did A LOT !!! of research before chosing Healthy paws and it has proven to be the second best decision of our lives (the first, of course, was adopting our sweet pup to begin with!) When she was just six months old, our dog was impaled by a stick while we were hiking in the woods and she ulitmately required several days of ICU care (including blood transfusions and a chest tube to manage a hemothorax). I was skeptical that an insurance company could be so reliable, but the support that we received from Healthy Paws felt nearly unconditional. It made an otherwise terrifying experience feel manageable. Several months later we discovered that our pup had Grade 4 bilateral subluxating patella requiring surgical correction and again the team at Healthy Paws was supportive and caring and indescribably pleasant and easy to work with. I STRONGLY recommend Healthy Paws to all of my friends and family who are pet owners and will never go without it in the future.