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I have been using pets best for my cat…
I have been using pets best for my cat for years. I was happy with it until I found out that the company was taking more money out of my account of several more dollars than I was quoted. I tried to contact pets best and had no success contacting anyone waiting 30 minutes on hold for customer service. A recording gives the excuse that their are less agents due to covid! Come on I have been and am out there working all through this pandemic. I am very dissatisfied with pets best now.
Insurer: Pets Best
By: Nancy
Healthy Paws Insurance is the Best!
Our dog Bernie had to have surgery for a tumor on his eyelid. We submitted the claim to Healthy Paws, and our check was sent to us in just over a week. Submitting a claim to Healthy Paws couldn't be easier, and they are fast and efficient for their customers! We have had Healthy Paws insurance for both of our dogs for several years now, and have submitted a few claims for each dog. We have never been disappointed with our choice! Healthy Paws is an excellent company, and we highly recommend them!!
Insurer: Healthy Paws
By: Diane H
Healthy Paws is Fast!
Our dog Bernie had to have surgery for a tumor on his eyelid. We submitted the claim to Healthy Paws, and our check was sent to us in just over a week. Submitting a claim to Healthy Paws couldn't be easier, and they are fast and efficient for their customers!
Insurer: Healthy Paws
By: Diane
Life saver...literally
I ended up with a lemon of a dog. He’s the cutest lemon I’ve ever met, but he has developed a plethora of problems. Some are fixable and some are life long requiring maintenance that is quite pricey at times. I would never have been able to keep up, let alone have been able to have afforded the diagnostics that he needed. Here he is though living his best life happy as can be...just a little crooked.
Insurer: Healthy Paws
By: Melissa
Very friendly and helpful Thank you
Very friendly and helpful Thank you
Insurer: Trupanion Canada
By:
very helpful with assistance for coverage and for claims processing
very helpful with assistance for coverage and for claims processing
Insurer: Trupanion Canada
By:
Very prompt service.
Very prompt service.
Insurer: Trupanion Canada
By:
Great pet insurance!!!!!!!!
Very quick and easy!
Insurer: Trupanion Canada
By:
You guys are super easy to deal with because of the great customer service team you have.
You guys are super easy to deal with because of the great customer service team you have. It took me 5-10 minutes to sign up and had no issues. Also, your terms compared to your pricing are the best out of all the pet insurers that I've looked into
Insurer: Trupanion Canada
By:
Your policy on the appeal process is not very friendly.
Your policy on the appeal process is not very friendly. I was charged two deductibles for the same situation and now I have to jump through the hoops of getting a letter from the vet when trupanion could have contacted the clinic directly to clarify the matter . The doctor agrees with me that I shouldn't have been charged two deductibles.
Insurer: Trupanion Canada
By: