209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The app is very easy to use and…
The app is very easy to use and reimbursements are fair
Insurer: MetLife
By: customer
Surgery for cancerous tumor not covered
And it just keeps getting better. Claim was rereviewed and several items still not covered for cancerous tumor removal. 1.) Anesthesia - NOT COVERED!!! I guess they give the dog a bullet to bite on while doing surgery since you can't give them whiskey like they did for humans back in the 1800s. 2.) Removal of the cancerous growth - NOT COVERED!!! Fatty tumors are not covered (I understand that), but I guess you just keep the cancerous tumors in the dog to spread to others areas and eventually kill the dog???!!! 3.) Pathology report - NOT COVERED. Will not pay for the report to verify all cancer was removed and no further treatments such as radiation or chemo are needed. What are my premiums paying for then?
Insurer: Embrace
By: Betsey Woods
Customer service associates are always…
Customer service associates are always friendly, and they don't drag their feet when it comes to processing claims. I would highly recommend
Insurer: MetLife
By: customer
On 10/11/25 Robin provided Excellent…
On 10/11/25 Robin provided Excellent customer service!!
Insurer: Pumpkin
By: Gloria Martinez
It was quick and easy and I'm glad my…
It was quick and easy and I'm glad my Elvis is now covered under my Metlife
Insurer: MetLife
By: MARISOL MORON
THE LAST REPRESENTATIVE I SPOKE TO…
THE LAST REPRESENTATIVE I SPOKE TO RESOLVED ALL MY DIFFICULTIES I HAVE BEEN HAVING FOR MONTHS SUBMITTING MY CLAIMS TO YOU ALL. I AM SO GRATEFUL TO HER FOR HER DEDICATION, DILIGENCY, PATIENCE AND WORK ETHIC. I HAVE BEEN FRUSTRATED AND SHE WAS THE ONLY ONE WHO PROVIDED A SOLUTION.
Insurer: MetLife
By: HUMMINGBIRD
The claim life cycle is too long for…
The claim life cycle is too long for review and takes way too long to make a decision and pay out a claim!
Insurer: MetLife
By: Danilo Riggio
pay claims promptly and answer their phones
customer representative was extremely patient and answered all my questions
Insurer: MetLife
By: Karen Kirk
Positive experience
Good customer service when I was confused how to submit the claim. Claim was processed quickly.
Insurer: MetLife
By: customer
It such a pleasure doing my business…
It such a pleasure doing my business with your company. Very prompt and inviting . Thank you.
Insurer: MetLife
By: Carol Hubbard