209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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THE WORST!
I submitted a very simple $90 claim for a urinalysis because my cat was showing delayed urination. It was initially denied because they said they didn't receive drs notes. I got them the doctors notes and 6 weeks later, as well as 4 phone calls and three emails later (all a huge waste of my time not even worth the $90), them claim remains unprocessed. Meanwhile, they have not trouble extracting $126 from me every month for their monthly fee. Save your money. DOn't waste it on this scam of a company.
Insurer: Pets Best
By: Sparrow
It is easy to submit your claims…
It is easy to submit your claims online. The claim is reviewed and your money is deposited directly into your account. It helped pay for my pug to get a cancerous mole/ tumor removed. Thank you!
Insurer: Spot
By: Kelli
Emergency without financial ruin
We have two cats, both of whom I pay $34 a month for accident/illness coverage. When my 4 year old cat spiked a fever I brought her to the emergency vet and was of course terrified because we love our cats like family. But when I received the bill, I was able to pay it all on my CareCredit card. The next morning, I uploaded the receipt to Pets Best; had a judgment within a few days and a payment in less than a week. Our cat needed to have one more emergency consultation that week and the process was just a simple financially. For this bill, I had elected the reimbursement go right to my CareCredit card which it did within a few days.. That is a great feature too. It's hard enough panicking about our pets Health so there's certainly peace of mind about cost with Pets Best insurance. I also wanted to say I utilized Pets Best chat, veterinarian the night before, and followed that advice of the Vet. To be honest I thought it was an AI feature but the Vet from the chat called me a few days later to check On our cat Papi! We are grateful
Great customer experience
Convenient and great customer experience.
Insurer: MetLife
By: customer
I submitted a claim for my pets and I…
I submitted a claim for my pets and I received a quick response. I am really happy with MetLife and the service of life insurance for pets. Thank you again.
Insurer: MetLife
By: sav_customer
Very easy to use
Very easy to use, check or file a claim.
Insurer: Embrace
By: Pablo
Justin was awesome he brought me in the…
Justin was awesome he brought me in the right direction during a confusing time.
Insurer: Fetch
By: Bobby K.
Easy enrollment on line!
Easy enrollment on line
Insurer: MetLife
By: JULIA CHAMBERLAIN
Easy to use and submit
Easy to use and submit
Insurer: MetLife
By: Nikki Lauber
Submitting claims is easy
Submitting claims is easy
Insurer: MetLife
By: Shelly B