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Happily Surprised & Impressed
We adopted / rescued our first family dog in June of 2020. As new dog owners, we wanted to be prepared for our new addition as much as possible. This included finding the best Pet Insurance. A co-worker with two dogs mentioned Healthy Paws and spoke very highly of the coverage, cost, and customer service. Given her positive experience we reviewed the offerings through Healthy Paws and looked no further. The policy we chose covers 90% of medical costs due to injuries / accidents and has a $250.00 deductible. A couple of weeks ago our dog suffered an obstruction and we had to take her to the Animal Hospital. After a full day of treatment we paid our bill and requested the appropriate invoices. When we told the Animal Hospital that he had pet insurance through Healthy Paws, the technician stated that they were one of the best insurances to work with which instantly gave me a sense of relief. The following day I opened our claim through the Healthy Paws app, took pictures of the invoices, and submitted my claim. Almost instantly I received an email from Healthy Paws asking for medical records (which the Animal Hospital sent to them), two days later our claim was processed and closed, and about 1 week later we received reimbursement. Honestly, I feel like our dog has better health insurance than we do! Healthy Paws also recently reached out to check in on our dog and that was a nice surprise. I am more than happy with Healthy Paws and lucky to have found such a great company.
Insurer: Healthy Paws
By: Roxie
Happily Surprised & Impressed
We adopted / rescued our first family dog in June of 2020. As new dog owners, we wanted to be prepared for our new addition as much as possible. This included finding the best Pet Insurance. A co-worker with two dogs mentioned Healthy Paws and spoke very highly of the coverage, cost, and customer service. Given her positive experience we reviewed the offerings through Healthy Paws and looked no further. The policy we chose covers 90% of medical costs due to injuries / accidents and has a $250.00 deductible. A couple of weeks ago our dog suffered an obstruction and we had to take her to the Animal Hospital. After a full day of treatment we paid our bill and requested the appropriate invoices. When we told the Animal Hospital that he had pet insurance through Healthy Paws, the technician stated that they were one of the best insurances to work with which instantly gave me a sense of relief. The following day I opened our claim through the Healthy Paws app, took pictures of the invoices, and submitted my claim. Almost instantly I received an email from Healthy Paws asking for medical records (which the Animal Hospital sent to them), two days later our claim was processed and closed, and about 1 week later we received reimbursement. Honestly, I feel like our dog has better health insurance than we do! Healthy Paws also recently reached out to check in on our dog and that was a nice surprise. I am more than happy with Healthy Paws and lucky to have found such a great company.
Insurer: Healthy Paws
By: Roxana
Great company for Pet Insurance
Great company to deal with, I’ve had others but Embrace is far the best
Insurer: Embrace
By: Scott
Friendly and provides details for…
Friendly and provides details for customer needed and clear instruction
Insurer: ASPCA
By: Don Giang
We are very disappointed and frustrated…
We are very disappointed and frustrated that the medication used to treat our dog's giardia is not covered. While I understand that the medication CAN be used to treat worms (a wellness condition) it is also used to treat other illnesses, such as giardia. According to our vet, this prescription was the best and most effective prescription to treat our dog's severe case of giardia. It makes no sense that our policy covers the illness but not the medicine to treat it. Our policy would have covered a more expensive, less effective medicine, since this alternative was not on your "wellness" medication list. When a drug can be used for numerous conditions, including ones that ARE covered, it should not be labeled as a "wellness" drug. FOLLOW-UP-I submitted a letter appealing the decision and was told they that would NOT cover the cost of the prescription, very disappointing!
Insurer: Pets Best
By: Darlene Intravesato West
Excellent pet insurance for the price
Excellent pet insurance for the price. I have had them for several years for all 3 of my dogs and cat. They cover nearly everything, are responsive, and very nice people. They don't cover dental, but have covered all of my claims like like they state in there plan. Solid insurance!
Insurer: Healthy Paws
By: Evier Tabora
Excellent insurance for the price, great customer service!
Healthy Paws Pet Insurance has been one of the best things I could have purchased for my pets. All of my pets 3 dogs, 1 cat have Healthy Paws. Not only are they responsive, they are nice and are really fair price. My dogs are large breeds so their bills are not cheap. Healthy Paws has processed every single one of my claims in a timely fashion and you can call them and talk to them about billing or if you disagree with a claim. They are very nice and very helpful. Overall they have been fantastic. I really wished they had some form of dental plan for dogs it would make it fantastic.
Insurer: Healthy Paws
By: E
This claim was processed MUCH faster…
This claim was processed MUCH faster than previous claims. I am very happy to have Pests Best for my dog Chewy.
Insurer: Pets Best
By: Linda Jozwiak
ZERO stars
ZERO stars, completely worthless. They are happy to take your monthly premiums, but don't help you out when you actually file a claim. It's been over 2 months and they are still "reviewing" the initial claim. Now we are unable to get other insurance because our dog has current conditions. Don't waste your time with this company, save yourself time and money, find another Pet insurance!
Insurer: Healthy Paws
By: Joe Long
Great insurance plans from a very…
Great insurance plans from a very trusted company
Insurer: ASPCA
By: mbenson