217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The bill was submitted right after the…
The bill was submitted right after the visit while I was checking out. The Vet knew how much you were going to pay and all I owed was the out of pocket amount. That's a great way to do business with an insurance company. I wish "PEOPLE" insurance would take the hint!
Insurer: Trupanion
By: Thomas
Claims and refunds were processed in a…
Claims and refunds were processed in a very efficient and timely manner.
Insurer: MetLife
By: customer
The process went smoothly. I have been trying to decide which pet insurance company to get but it seems confusing. The deciding factor was the fact that I have had MetLife dental insurance for year.
The process went smoothly. I have been trying to choose for a couple of months between several pet insurance companies. I finally decided on MetLife because I have had its dental insurance for years and have had zero problems. I pay my premiums and they help tak
Insurer: MetLife
By: Larry Phillps
Patience
Rescuing a dog is a complex process and having Pet Insurance is a "must have" process. Nationwide received the best reputation for service and economy.
Insurer: Nationwide
By: B Wallace
I Wish I Had Never Bought this Insurance!!!
they don't know how to give answers to simple questions such as "who was the provider on the invoice I submitted for reimbursement." Then after I waited 5 min. for an answer to this simple question, I asked for a super. She put me on terminal hold. This is the service we now get from an off-shore call center contracted by Healthy Paws.
Insurer: Healthy Paws
By: Kevin North
It was suggested that I contact Fetch…
It was suggested that I contact Fetch by Petlink, who helped us locate our missing Bengal. I called Fetch to see if what was available, could be better than the policy we had with another company. I had the grand pleasure of speaking with Megan . . . so knowledgeable, helpful and kind. . . . no pressure and very thorough. We ended up with a MUCH better policy at a MUCH lower cost! Thank YOU!!!!!!!
Insurer: Fetch
By: Jan Pieschke
We were reimbursed after our cat had…
We were reimbursed after our cat had bladder surgery. Quick and efficient. It was worth having the pet insurance.
Insurer: MetLife
By: customer
simple and fast enrollment process
simple and fast enrollment process
Insurer: MetLife
By: Steven Stucke
Not easy to work with
Not easy to work with or get the correct reimburstment. Very disappointed that you can’t keep accurate records and ask for the same information over and over again just to delay payment
Insurer: Spot
By: EDUARD BOYADJIAN
Get your vets records yourself to speed reimbursement up
This is the first time I've purchased pet and wellness insurance and I'm a senior citizen. I'm glad I did since my new puppy has had multiple visits to vets here in Hawaii for a suspicious lump. She even had to have a specialist ultrasound. Pets Best has paid for everything as expected, usually in a timely manner. Just be sure you use a vet that is willing to provide and fax/email all medical records when asked. That is normally the only thing that delays payment. I finally asked my vet for a copy of my dog's full medical record. Now every time we have a visit I ask for an update on the records. That way I can just send it to the insurance company myself and not make them ask the vet to them. It really speeds the process up. As long as PB gets the right paperwork they pay quickly.
Insurer: Pets Best
By: Linda M.