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Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not enough reimbursement for older dogs, extreme increase in premium price when your beloved dog needs the most care .
We have been pretty satisfied with our insurance while our dogs were younger, but the increase in the new premium for our dog turning 15 years old this year has left us speechless and disappointed. The minimal reimbursement for his ongoing conditions is unacceptable. Also, the reimbursement for the ACL surgery of our younger whippet was extremely low, and the $0 allowance for the physical therapy he needed very unfair. We will have paid over $ 54,000 for both of our dogs over the 15 years of their lives, and we were hoping for more allowance from Nationwide as they age. We will discontinue coverage and place the premium amounts on a savings account for the next 5 or 6 years. Live and learn!
Insurer: Nationwide
By: Joseph
Nationwide is the Best Pet Insurance!!
Our little Yorkie became suddenly sick almost died. We got her into the hospital just in time. Thank goodness for Nationwide Insurance otherwise we would have quite the bill to pay!! Very Thankful for Nationwide Insurance they have helped with my dogs costs multiple times, this time was just an emergency and hospitalization. She is recovering and doing well.❤️
Insurer: Nationwide
By: Babin
Good Choice
Good customer service and no long delays in reimbursements.... no ifs-ands or buts in reimbursements. Awesome!
Insurer: Nationwide
By: Miko
The easiest insurance out there
Nationwide makes everything so easy
Insurer: Nationwide
By: Kelly
easy claim process with quick payment sent in the mail. Thank you!!
I love that the policy pays for health maintenance as well as illness/injury. I can afford to keep my dog healthy this way and have protection if she becomes ill.
Insurer: Nationwide
By: Teresa
Very slow work type to solve the…
Very slow work type to solve the claims; also the reps, in most cases, are not giving a clear explanations of the status, outcome, etc Thinking very seriously to drop this insurance due to unsatisfying outcomes
Insurer: Pets Best
By: Ovi Tus
claims processing
Excellent turnaround time for claims
Insurer: Nationwide
By: Debra
Great experience and very helpful!
Great experience and very helpful!
Insurer: Pets Best
By: Shawnee W.
Always get good service and return on claims
GOOD SERVICE
Insurer: Nationwide
By: JAMES