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Customer service was fantastic!
Customer service was fantastic!
Insurer: Trupanion
By:
Everyone has always been so helpful; Michelle in particular took the time to look into an issue and address it immediately.
Everyone has always been so helpful; Michelle in particular took the time to look into an issue and address it immediately. Resolution took less than a day, and I received notification without having to follow up.
Insurer: Trupanion
By:
Excellent customer service and very friendly
Excellent customer service and very friendly
Insurer: Trupanion
By:
Filed my claim within the Trupanion app claim was approved and paid out and direct deposited in less than 2 weeks.
Filed my claim within the Trupanion app, claim was approved and paid out and direct deposited in less than 2 weeks.
Insurer: Trupanion
By:
Pet's Best made it possible to find out what was wrong with Augie who was having trouble walking. We did an MRI and found out.
Pet's Best was very efficient in handling our claim and prompt in paying it. Thank you.
Insurer: Pets Best
By: John
Love Healthy Paws!
We love healthy paws - I highly recommend them to all of our friends / family. Their customer services is amazing, and we truly have saved a ton of $$$!
Insurer: Healthy Paws
By: Chloe
The perfect pet insurance
Healthy Paws provides the best coverage for pets with a hassle-free claim process. A policy with Healthy Paws makes it easy for pet owners to focus on caring for their pets and getting them the treatment they need whenever they need it, without being overly concerned about cost. In many ways, I wish human health insurance were so simple and transparent. ;-) Many years ago we purchased our first pet insurance coverage with another company (Pets Best): that coverage was inexpensive and seemed like it would be quite useful in limiting costs while providing incentives for regular checkups. While it was helpful in offsetting costs for smaller incidents, as our dogs aged we quickly found that the policy has payout maximums and "separate occurrence" definitions that limited their coverage quite sharply. We soon re-evaluated our options for insurance coverage and made the switch to Healthy Paws. Whenever the unexpected has happened, we've been able to rely on Healthy Paws to provide consistent, understandable coverage for our pets. Most recently, one of our pets contracted a urinary infection while on vacation, which required a trip to an emergency clinic for treatment. We knew that whatever treatment she needed, it would be covered - and it was! :-) The broad coverage and clear policies have consistently covered various needs for our dogs, spanning knee surgery, upset stomachs, and broken nails; with no claim or lifetime maximums to worry about, there's no concern about "exhausting" the coverage or having to make financial decisions about the well-being of a pet. The claim process is extremely easy with their website: upload an itemized receipt and they take care of the rest. There's occasionally a follow-up question or two - which is easy to answer - and they follow up with the veterinary clinic, typically completing the claim and sending the reimbursement within a few days. It couldn't be easier
Insurer: Healthy Paws
By: Mike
The perfect pet insurance
Healthy Paws provides the best coverage for pets with a hassle-free claim process. A policy with Healthy Paws makes it easy for pet owners to focus on caring for their pets and getting them the treatment they need whenever they need it, without being overly concerned about cost. In many ways, I wish human health insurance were so simple and transparent. ;-) Many years ago we purchased our first pet insurance coverage with another company (Pets Best): that coverage was inexpensive and seemed like it would be quite useful in limiting costs while providing incentives for regular checkups. While it was helpful in offsetting costs for smaller incidents, as our dogs aged we quickly found that the policy had payout maximums and "separate occurrence" definitions that limited their coverage quite sharply. We soon re-evaluated our options for insurance coverage and made the switch to Healthy Paws. Whenever the unexpected has happened, we've been able to rely on Healthy Paws to provide consistent, understandable coverage for our pets. Most recently, one of our pets contracted a urinary infection while on vacation, which required a trip to an emergency clinic for treatment. We knew that whatever treatment she needed, it would be covered - and it was! :-) The broad coverage and clear policies have consistently covered various needs for our dogs, spanning knee surgery, upset stomachs, and broken nails; with no claim or lifetime maximums to worry about, there's no concern about "exhausting" the coverage or having to make financial decisions about the well-being of a pet. The claim process is extremely easy with their website: upload an itemized receipt and they take care of the rest. There's occasionally a follow-up question or two - which is easy to answer - and they follow up with the veterinary clinic, typically completing the claim and sending the reimbursement within a few days. It couldn't be easier
Insurer: Healthy Paws
By: Mike
Straightforward insurance coverage that gave peace of mind over the life of my Great Pyrenees
Pets Best has a straightforward model where they pay 80% of a claim after the deductible. I had several incidents with my 100+-lb dog from when he was 2 (emergency surgery to remove an ingested foreign body) to 10, when he underwent palliative treatments for osteosarcoma. The claims process is simple and easy to understand. The monthly premium understandably increased year over year.
Insurer: Pets Best
By: Jill