154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 19, 2021

I love Pets Best

I love Pets Best. The claims are processed on time and they live up to their word in regards to the reimbursements.

Insurer: Pets Best

By: Tameka Kelly

February 19, 2021

Wanted to find out how to lower my…

Wanted to find out how to lower my costs, maybe change my plan a little to a more affordable one, and chat is unavailable.

Insurer: Trupanion Canada

By: Doug Fischer Fischer

February 19, 2021

Best Pet Insurance

Kona is the "Prettiest Girl in the Universe" and is now 9 (!!) years old. We brought her home at 3 months old and shortly after that we began the search for pet insurance. We wanted to ensure she had the best health plan and care possible. After much research we chose Healthy Paws Insurance. We were/are satisfied with the service and type of policy available. Over the years we thankfully have not submitted many claims but were comforted knowing Healthy Paws was there if needed. Recently Kona decided she needed more attention (if that's possible) by completely tearing a cruciate ligament. She required surgery to fix the ligament and several issues with her meniscus. Healthy Paws was with us and made it easy to get Kona the much needed surgery. She is now on a rehabilitation program and is doing well. Healthy Paws even reached out and asked how she was doing. We are greatful for their help and caring. I highly recommend Healthy Paws for every pet. Thank you, thank you to Healthy Paws!

Insurer: Healthy Paws

By: Karen Thomas

Verified February 19, 2021

Protect your puppy!

The website had been down when I was trying to make a claim, so naturally I was a little frustrated. Patty, the manager, reached out to help me out and gave me some top not customer service to help me with my claim and inform me of the website going through some servicing. I appreciated the fast response and the manner of which we were helped. I am glad to have Prudent Pet insurance for my little puppy, Merlin. We just want to be able to give him the best care and are able to do that with Prudent Pet. I recommend this pet insurance company for the excellent customer service care.

Insurer: Prudent Pet

By: customer

Verified February 19, 2021

A Truly Wonderful Companion During Difficult Times

I never imagined myself writing a glowing review of an insurance company, but I also never imagined the difficulties of caring for, and losing, a sick pet. In contrast to the many challenges presented by our dog's illness, which unfortunately was never fully diagnosed before his passing, Trupanion was a source of comfort and reassurance. Every single interaction with them was pleasant and supportive. I don't know how they've managed to create such a positive culture and philosophy, but it shows. I recommend them very highly, and look forward to being a customer for our next pet.

Insurer: Trupanion

By: Greg

Useful
Verified February 19, 2021

Great customer service.

Prudent Pet is my first pet insurance experience and they have been the best. Customer service is great and always there to help when I have concerns or questions.

Insurer: Prudent Pet

By: Madilynn

Verified February 19, 2021

Very good experience

Very clear explanation of policy. Associate was pleasant and patient. Answered all my questions thoroughly.

Insurer: Prudent Pet

By: JMW

February 19, 2021

Best Pet Insurance Ever !!!

They were there for me when I needed them. Thank you.

Insurer: Trupanion

By: Sandro Fusco

February 19, 2021

Trupanion really cares!

Trupanion has seen us through the claims of our two fur-babies, Lucy and Linus promptly. I was amazed at how fast our claims were dealt with, and their concern when our Lucy crossed the Rainbow Bridge. I don't know what we would have done without them.

Insurer: Trupanion Canada

By:

Useful
February 19, 2021

Wonderful Service

Prompt service with no hassels. Claim submitted by vet and quick verification of claim and payment before I even leave the Vets.

Insurer: Trupanion Canada

By:

Useful

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