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Surprisingly Easy, great customer service, and no hidden clauses!
After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Charlynne
Overall I think it's a good insurance…
Overall I think it's a good insurance for Illnesses and Accidents. Except they really wanna find something in the past so that it can be taken as "pre-existing" condition. My dog has been to a dermatologist before we start the insurance and tested by pricking the skin. He showed allergies against dust, cat dander, some types of grass. Doctor reported as Atopic Dermatitis. Being said he had an ear infection and they didn't wanna cover it because the dermatologist report. Even though my dog's own vet don't believe it should be related, but Pets Best did. Also he gets staph infections he won't get covered, why? Because of atopic dermatitis he might be more prone to get staph infection. Not to mention they covered his cytology tests twice before but then stopped covering it. I also don't recommend their Wellness plan, If you live in an urban big city. Your bill is higher and the coverage is worthless as in whatever discount they offer in the plan. It's literally the total sum of your year long premiums. Other than that they are good. I do recommend them. If you get your pets insured as they are puppies you won't come close with any bumps on the road with them. Update: Dear Miss or Sir, I know the difference between insurance and a plan. I made my review very clear...We appealed twice with our vet's letter, thank you very much. I have a license as insurance adjuster so thanks.
Insurer: Pets Best
By: Berrak Pinar
Happy with Healthy Paws!
Very happy with Healthy Paws! I'm so grateful that we've had our pet insurance in place to cover illness-related expenses for our cats!
Insurer: Healthy Paws
By: Lindsey C.
Happy with Healthy Paws!
Very happy with Healthy Paws! I'm so grateful that we've had our pet insurance in place to cover illness-related expenses for our cats!
Insurer: Healthy Paws
By: LINDSEY
They were great until they tripled my…
They were great until they tripled my rate for no reason other than they got a new underwriter
Insurer: Figo
By: Becky Lantz
GREAT CUSTOMER SERVICE - FRIENDLY
Top notch customer service. Solved my issues. Timely Response
Insurer: Pets Plus Us
By: Matthew
Trupanion makes it so easy not file a claim.
We carry three Trupanion policies covering each of our three dogs. Always excellent service!
Insurer: Trupanion
By: Terri
it was very easy to file a claim for my…
it was very easy to file a claim for my dog. Zero issues and they direct deposited my money into my bank. Made it a lot easier to get my dog the care she needed.
Insurer: Pets Best
By: Autumn Kelley Mattson
Trupanion help me
Great company. Excellent customer service.
Insurer: Trupanion
By: Jeri
I only gave it a 4 star because I have…
I only gave it a 4 star because I have just signed with Prudent. I like the service I rec'd and out of all the pet Ins. I researched on Prudent was the only one that reached out to me. I searched the top 10 and Prudent was #4. Monica is awesome and takes the time to explain and answer any questions you may have.
Insurer: Prudent Pet
By: Arlene