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Very nice to talk with
This is my first time to get pet insurance. Cory was excellent giving me all the answers to my questions. She was very nice to talk with. I am looking forward to having a great communication with your insurance staff. 🙂
Insurer: AKC
By:
Great customer service
Every single person I've spoken with has been So sweet and nice answering my questions and helping me continue my policy, it's so nice to see good people are still around. 💞
Insurer: AKC
By:
Always happy with Trupanion.
Always happy with Trupanion. Chad was very polite and courteous.
Insurer: Trupanion
By:
Because you are awesome!
Because you are awesome! I am on some breed specific FB pages. Recommend you guys all the time!
Insurer: Trupanion
By:
Brian was exceptional.
Brian was exceptional. When you are going through a devestating loss and trying to get things in order the easiest way. No issues abc great costumer service. Thank you Brian!
Insurer: Trupanion
By:
Camryn helped me link my two dog's policies to make life easier.
Camryn helped me link my two dog's policies to make life easier.
Insurer: Trupanion
By:
Claims is easy and fast.
Claims is easy and fast. The response is quick and with direct deposit, the turn around could not be more efficient
Insurer: Trupanion
By:
Company employees very knowledgeable and helpful.
Company employees very knowledgeable and helpful.
Insurer: Trupanion
By:
A win for everyone...our pet, us and our vet
Signing up for Trupanion was easy and I appreciated the ability to choose a deductible that worked for our budget. I also like the fact that our vet is paid directly rather than having to cover large expenses up front and then submit a claim. Our vet likes the plan too. A win for everyone.
Insurer: Trupanion
By: Donnita Parker
Surprisingly easy, great customer service, and no hidden clauses!
After a year of battling an unknown (at the time) skin allergy on our number one dog, we realized pet insurance would have been a good deal had we thought better of it before hand. My sister in law had just gone through a very tough medical experience with her pug and Healthy Paws covered over $9,000 worth of costs. That convinced us to get pet insurance. Number one dog proved to meet deductible just about every year with *other* issues. When we adopted our second mutt, he was already two and a large breed. We immediately purchased insurance through Healthy Paws for him as well. As in years prior, this year, it REALLY helped! To date, within this year's covered period, Clifford has exceeded $17,500 in vet bills for cancer removal and for repairing his Achilles tendon on both back hocks. We received over $15,000 in reimbursements. He is just about healed from his surgeries and should have physical therapy afterwards. Without pet insurance, I don't know many who could afford to properly take care of a dog like ours. The covered year isn't done, and we know we'll need more. I've only had one issue, and the issue was my lack of understanding. The customer service rep responded quickly and helped explain the issue. It was resolved within a couple of days. Payment always comes within a week, although they say it can take up to ten days. They offer direct deposit, and you can even have the claims filed by your vet. I find it just as easy to submit the claims myself. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Char D-Muse