210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have always received excellent…
I have always received excellent customer service when inquiring about a claim but, in a few instances, received the expense sooner than expected. Embrace is No. 1 for me. Thank you for your excellence!!!
Insurer: Embrace
By: Barbara A. Offer
Very reasonable and fair treatment
Very reasonable and fair treatment. Much better than what I'm used to with pet insurance.
Insurer: Embrace
By: Nick C.
Easy to file claims
Easy to file claims. Reimbursement is fast. Anytime I have called in I was always treated with kindness.
Insurer: MetLife
By: Laboy
Excellent coverage and service
Excellent claim service! Very quick and easy process and I will recommend to everyone with pets!
Insurer: Pumpkin
By: Christine
Embrace Pet Insurance is a Scam
Embrace Pet Insurance is a Scam - Beware of Their False Denials and Deceptive Practices I am beyond frustrated and furious with Embrace Pet Insurance, which I now consider nothing more than a scam. My pet's breed is highly susceptible to anal gland issues, which causes severe discomfort. When their anal glands become full, my pet starts licking and scooting, clearly in distress. This is not some “preventative” or “wellness” issue - it is a medical necessity. The vet's note was crystal clear: the glands needed to be extracted due to them being full, not because of some routine checkup. However, when I submitted the claim for this required treatment, Embrace had the audacity to deny reimbursement and categorize it under their “wellness” plan, which they claim isn’t covered. This is NOT a wellness issue - this is a treatment for an ongoing medical condition that my pet needs to have addressed for their comfort and health. This is straight-up stealing. They have no problem taking your premiums, but when it comes time to provide the coverage they’re supposed to, they find ways to wrongfully deny claims and push you into paying out of pocket for something that is not your fault. The fact that they classified an emergency medical procedure as preventative care is unethical and deceitful. I would highly recommend avoiding Embrace Pet Insurance if you care about your pet's health and want to be treated fairly. They’ll gladly take your money, but when your pet needs care, they'll find ways to deny it. It's a scam - pure and simple. Stay away and find a more honest company that actually stands behind their coverage. And now they will follow up with an illogical response to this review, consisting of an incorrect reasoning by fraud scammers who want to steal people’s money. Wellness plan is for preventative care ONLY. In my pet’s case, her anal glands were ALREADY full as per the doctor’s notes. Hence, the treatment should have been covered by her existing plan and NOT WELLNESS PLAN. This is what the insurance policy providers have been doing to deny eligible claims and STEAL PEOPLE’S MONEY- just providing illogical and baseless reasoning and not addressing the real issue. Hence strict action should be taken against them, their ridiculous response and unwarranted justifications should be FLAGGED, and people should be made aware of their unlawful practices.
Insurer: Embrace
By: Soumi Biswas
Embrace Pet Insurance is a Scam
Embrace Pet Insurance is a Scam - Beware of Their False Denials and Deceptive Practices I am beyond frustrated and furious with Embrace Pet Insurance, which I now consider nothing more than a scam. My pet's breed is highly susceptible to anal gland issues, which causes severe discomfort. When their anal glands become full, my pet starts licking and scooting, clearly in distress. This is not some “preventative” or “wellness” issue - it is a medical necessity. The vet's note was crystal clear: the glands needed to be extracted due to them being full, not because of some routine checkup. However, when I submitted the claim for this required treatment, Embrace had the audacity to deny reimbursement and categorize it under their “wellness” plan, which they claim isn’t covered. This is NOT a wellness issue - this is a treatment for an ongoing medical condition that my pet needs to have addressed for their comfort and health. This is straight-up stealing. They have no problem taking your premiums, but when it comes time to provide the coverage they’re supposed to, they find ways to wrongfully deny claims and push you into paying out of pocket for something that is not your fault. The fact that they classified an emergency medical procedure as preventative care is unethical and deceitful. I would highly recommend avoiding Embrace Pet Insurance if you care about your pet's health and want to be treated fairly. They’ll gladly take your money, but when your pet needs care, they'll find ways to deny it. It's a scam - pure and simple. Stay away and find a more honest company that actually stands behind their coverage. And now they will follow up with an illogical response to this review, consisting of an incorrect reasoning by fraud scammers who want to steal people’s money. Wellness plan is for preventative care ONLY. In my pet’s case, her anal glands were ALREADY full as per the doctor’s notes. Hence, the treatment should have been covered by her existing plan and NOT WELLNESS PLAN. This is what the insurance policy providers have been doing to deny eligible claims and STEAL PEOPLE’S MONEY- just providing illogical and baseless reasoning and not addressing the real issue. Hence strict action should be taken against them, their ridiculous response and unwarranted justifications should be FLAGGED, and people should be made aware of their unlawful practices.
Insurer: Embrace
By: Soumi Biswas
All of my experiences so far have been…
All of my experiences so far have been really good. I wish my insurance was so easy to deal with!
Insurer: MetLife
By: customer
Choose Spot Pet Insurance
This is our first time having pet insurance and loving having it. It takes away the stress of what could be a very stressful situation. Claims are easy to submit online and are processed quickly. This is a no-brainer!
Insurer: Spot
By: Teri