154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 14, 2021

Excellent customer service Stephanie…

Excellent customer service Stephanie was fantastic she answered all my questions about the coverage etc she was so professional and helpful I give her 100 on her knowledge and her kindness and care I signed up immediately the coverage is amazing and the customer service is excellent, I hope I don’t have to use this but I have peace of mind if I do that prudent will be able to help with the cost

Insurer: Prudent Pet

By: Pamela

March 14, 2021

Had to take Titan to Emergency

Had to take Titan to Emergency, paid deposit... by time I got Titan back claim had been made and paid! Very smooth ordeal.

Insurer: Trupanion Canada

By: Andy Jeves

March 14, 2021

If only I could give them a zero rating...Stay away!

They’ll find every reason to deny claims. Have been a customer for 11 years. Customer service used to be good and claims process fairly easy, but has been declining during the last couple of years, Unfortunately, my dog is too old and have pre-existing conditions so switching to another insurance carrier may not make sense.

Insurer: Pets Best

By: Donna

Useful
March 14, 2021

Love Healthy Paws

They were so helpful and responsive during a scary time with our little guy and even followed up to ask about him when his surgery was over

Insurer: Healthy Paws

By: Nancy

Useful
March 14, 2021

Trupanion is the best pet insurance and I am glad that we took Trupanion for our pet Mike

Mike had 2 surgeries on his legs and going in for the 3rd surgery now, his liver values are high as well and needed some tests. Trupanion covered everything 90% and also cover for his medications. We are so fortunate to have taken Trupanion insurance for our Mike. Thanks a lot Trupanion! It's definitely a Pet's savior!

Insurer: Trupanion

By: Neela

Useful
March 14, 2021

Prompt, efficient and trustworthy.

My 1 year old Border Collie mix chewed on plastic and had to have emergency surgery on February 15. I submitted her claim to Healthy Paws within a few days of surgery and received an immediate response. We were updated through the claim process. Once all of the medical history was uploaded and reviewed, we received our statement of coverage on March 11. It was an easy process and we are so grateful. They even sent an email checking on Poppy’s post surgery progress. We are very pleased with Healthy Paws.

Insurer: Healthy Paws

By: Sandra

Useful
March 14, 2021

They have always been so helpful when I submit claims for clients.

They have always been so helpful when I submit claims for clients. When I set up my own pets account, they answered all of my questions

Insurer: Trupanion

By:

Useful
March 14, 2021

Great customer service!!

Trupanion expedited response and the communication is bar none!

Insurer: Trupanion

By:

Useful
March 14, 2021

Mama to Happy

Trupanion has always been there for our Happy...I'm so grateful that there is health insurance to help keep our fuf baby healthy and happy! And I do recommend y Trupanion to anybody who has a new pet.

Insurer: Trupanion

By:

Useful
March 14, 2021

Very easy to get in touch with your team via the live chat feature and Kamilah was extremely kind and helpful!

Very easy to get in touch with your team via the live chat feature, and Kamilah was extremely kind and helpful!

Insurer: Trupanion

By:

Useful

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