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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service Stephanie…
Excellent customer service Stephanie was fantastic she answered all my questions about the coverage etc she was so professional and helpful I give her 100 on her knowledge and her kindness and care I signed up immediately the coverage is amazing and the customer service is excellent, I hope I don’t have to use this but I have peace of mind if I do that prudent will be able to help with the cost
Insurer: Prudent Pet
By: Pamela
Had to take Titan to Emergency
Had to take Titan to Emergency, paid deposit... by time I got Titan back claim had been made and paid! Very smooth ordeal.
Insurer: Trupanion Canada
By: Andy Jeves
If only I could give them a zero rating...Stay away!
They’ll find every reason to deny claims. Have been a customer for 11 years. Customer service used to be good and claims process fairly easy, but has been declining during the last couple of years, Unfortunately, my dog is too old and have pre-existing conditions so switching to another insurance carrier may not make sense.
Insurer: Pets Best
By: Donna
Love Healthy Paws
They were so helpful and responsive during a scary time with our little guy and even followed up to ask about him when his surgery was over
Insurer: Healthy Paws
By: Nancy
Trupanion is the best pet insurance and I am glad that we took Trupanion for our pet Mike
Mike had 2 surgeries on his legs and going in for the 3rd surgery now, his liver values are high as well and needed some tests. Trupanion covered everything 90% and also cover for his medications. We are so fortunate to have taken Trupanion insurance for our Mike. Thanks a lot Trupanion! It's definitely a Pet's savior!
Insurer: Trupanion
By: Neela
Prompt, efficient and trustworthy.
My 1 year old Border Collie mix chewed on plastic and had to have emergency surgery on February 15. I submitted her claim to Healthy Paws within a few days of surgery and received an immediate response. We were updated through the claim process. Once all of the medical history was uploaded and reviewed, we received our statement of coverage on March 11. It was an easy process and we are so grateful. They even sent an email checking on Poppy’s post surgery progress. We are very pleased with Healthy Paws.
Insurer: Healthy Paws
By: Sandra
They have always been so helpful when I submit claims for clients.
They have always been so helpful when I submit claims for clients. When I set up my own pets account, they answered all of my questions
Insurer: Trupanion
By:
Great customer service!!
Trupanion expedited response and the communication is bar none!
Insurer: Trupanion
By: