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Fantastic customer service
Fantastic customer service
Insurer: Trupanion
By:
Great customer service.
Great customer service.
Insurer: Trupanion
By:
Her kindness and understanding for the reason of my call--a credit card # which was taken and thus my delay in payment to your co.
Her kindness and understanding for the reason of my call--a credit card # which was taken and thus my delay in payment to your co.
Insurer: Trupanion
By:
I am going through a lot right now with my dog.
I am going through a lot right now with my dog. I found the people that work here are very attentive, extremely responsive and explain things very well. They are also very compassionate.
Insurer: Trupanion
By:
I called the correct day to get the payment card changed & went through right away
I called the correct day to get the payment card changed & went through right away
Insurer: Trupanion
By:
I enjoy the easy claims process and quick turn over time.
I enjoy the easy claims process and quick turn over time. But now if I adopt another pet, I will take out the insurance right away. Not being able to claim my dog’s UTI meds, etc because it is a “pre-existing condition” is ridiculous. That is why I took out the health insurance in the first place. In the end, this insurance company is like all others, out to make money & create rules that make no sense. I’m hoping this doesn’t effect a pet’s health care. I ask that you review your policies & create a compromise. Our pets are family members.
Insurer: Trupanion
By: