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The customer service rep was professional and thorough.
The customer service rep was professional and thorough. She answered all of my questions and even sent me a follow up email with further detail.
Insurer: Trupanion
By:
Worth it!
The review process is timely and fair.
Insurer: Trupanion
By:
The Trupanion staff I have had contact with are professional and courteous.
The Trupanion staff I have had contact with are professional and courteous. My questions are answered succinctly and to my satisfaction.
Insurer: Trupanion
By:
I’ll use them again
They were great when my sweet baby unexpectedly got sick and eventually passed away.
Insurer: Trupanion
By:
Beyond pleased!
Trupanion is “Johnny-on-the-spot”. As soon as I place my claim, within a day they have notified me to let me know they are reviewing the claim and within days the claim has been approved and auto deposited into my bank account. I have been very happy with them for over 10 years!
Insurer: Trupanion
By:
Quality insurance
Trupanion is a quality insurance company for pets. Their customer service is excellent. Once you understand what is covered and not covered by your policy, applying for and getting expenses covered is quick and easy. The app makes it all a breeze.
Insurer: Trupanion
By:
Trupanion is the real deal.
Trupanion is as advertised. I get 90% of the balances back and trupanion makes it much easier to keep up with vet bills.
Insurer: Trupanion
By:
Reimbursement
Trupanion provides excellent service. The reimbursement process is quick and easy.
Insurer: Trupanion
By:
Trupanion representatives have always been helpful knowledgeable with the policies & always can answer my questions.
Trupanion representatives have always been helpful, knowledgeable with the policies & always can answer my questions. I appreciate all trupanion has done for us & how quick they are to respond & reimburse.
Insurer: Trupanion
By:
Disappointed and concerned.
Waste of money. Does not cover preventive problems. They should require and pay for a checkup every 6 months. This in the long run would save both parties alot of money. I'm a disabled veteran with a service dog though this would help me save money and protect him. I'd ben better off with a special savings account.
Insurer: Trupanion
By: